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Crowdsourcing for e-governance: case study

Authors:

Neeta Shah,

Ashutosh Dhanesha,

Dravida SeetharamAuthors Info & Claims

ICEGOV '09: Proceedings of the 3rd international conference on Theory and practice of electronic governance

Pages 253 - 258

https://doi.org/10.1145/1693042.1693093

Published: 10 November 2009 Publication History

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Abstract

In this case study, we share our experience with creating and running a large scale initiative in the state of Gujarat in India wherein Crowdsourcing [1] was used to develop e-Governance applications. The case study provides details on the methodology used, lessons learnt, key success factors, challenges faced, and recommendations for future usage of crowdsourcing for building e-Governance applications.

In this initiative, named INVITE, students were engaged in e-Governance application design and development for real project scenarios of various government departments. In a span of 2 years over 5000 students pursuing undergraduate and graduate courses from nearly 100 colleges and universities across the state participated. Over 500 faculty members also participated as project guides for the students who worked in teams of 3 or 4 members. Use of open source software tools was made mandatory. This community e-Governance initiative was supported by the three main pillars of the IT ecosystem - Government, Industry and Academia.

A nodal IT agency of the state government documented 27 real world e-Governance project scenarios for various departments for the INVITE crowdsourcing experiment. Village kiosks for farmers, land records, animal husbandry, and museum administration are some of the areas for which the students developed applications. A programming contest was announced for attracting students to participate in the initiative.

The state department of technical education provided impetus to INVITE by sending official circulars to heads of universities and colleges to encourage the students to take up the projects as part of their course requirements.

An industry sponsor funded the basic infrastructure of a website for team registration and project submission, program management agency for mass communications, posters, and prizes for best applications for each project scenario. Provision was made to reward the faculty guides of winning teams and their institutes as well. As the student teams competed, the state government benefited by getting very good e-Governance applications developed for free by the crowdsourcing model.

Various government departments nominated "resource persons" who interacted with the project teams to answer their queries about the prevailing manual systems and their vision of e-Governance for those functions.

In summary, INVITE became a great platform for crowdsourcing resulting in "e-Governance for the people, by the people".

References

[1]

Howe, J, The Rise of Crowdsourcing. Magazine article, Wired magazine, June 2006. Accessed at: http://www.wired.com/wired/archive/14.06/crowds.html

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[2]

Binod H R, Taking Gujarat's Industrial Prowess to the IT Sector, Vibrant Gujarat Global Investors Summit 2009. Accessed at: www.vibrantgujarat.com/sector-presentation/pdf/it_seminar_speaker_profile_and_ppt/mr_binod.pdf

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Cited By

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Makagonov PFigueroa AEspinosa S(2018)On the Economic Contribution of Specialized Higher Education Institutions to the Development of Monofunctional CitiesStudies on Russian Economic Development10.1134/S107570071801009429:1(79-85)Online publication date: 21-Feb-2018
https://doi.org/10.1134/S1075700718010094
Zhao YZhu Q(2014)Evaluation on crowdsourcing researchInformation Systems Frontiers10.1007/s10796-012-9350-416:3(417-434)Online publication date: 1-Jul-2014
https://dl.acm.org/doi/10.1007/s10796-012-9350-4
Warner JBertot JNahon KChun SLuna-Reyes LAtluri V(2011)Next steps in e-government crowdsourcingProceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times10.1145/2037556.2037582(177-181)Online publication date: 12-Jun-2011
https://dl.acm.org/doi/10.1145/2037556.2037582
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Crowdsourcing for e-governance: case study

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Published In

ICEGOV '09: Proceedings of the 3rd international conference on Theory and practice of electronic governance

November 2009

431 pages

ISBN:9781605586632

DOI:10.1145/1693042

Editors:
Tomasz Janowski
United Nations University
,
Jim Davies
University of Oxford

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 10 November 2009

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ICEGOV '09

ICEGOV '09: 3rd International Conference on Theory and Practice of Electronic Governance

November 10 - 13, 2009

Bogota, Colombia

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Makagonov PFigueroa AEspinosa S(2018)On the Economic Contribution of Specialized Higher Education Institutions to the Development of Monofunctional CitiesStudies on Russian Economic Development10.1134/S107570071801009429:1(79-85)Online publication date: 21-Feb-2018
https://doi.org/10.1134/S1075700718010094
Zhao YZhu Q(2014)Evaluation on crowdsourcing researchInformation Systems Frontiers10.1007/s10796-012-9350-416:3(417-434)Online publication date: 1-Jul-2014
https://dl.acm.org/doi/10.1007/s10796-012-9350-4
Warner JBertot JNahon KChun SLuna-Reyes LAtluri V(2011)Next steps in e-government crowdsourcingProceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times10.1145/2037556.2037582(177-181)Online publication date: 12-Jun-2011
https://dl.acm.org/doi/10.1145/2037556.2037582
Demirbas MBayir MAkcora CYilmaz YFerhatosmanoglu H(2010)Crowd-sourced sensing and collaboration using twitterProceedings of the 2010 IEEE International Symposium on A World of Wireless, Mobile and Multimedia Networks (WoWMoM)10.1109/WOWMOM.2010.5534910(1-9)Online publication date: 14-Jun-2010
https://dl.acm.org/doi/10.1109/WOWMOM.2010.5534910

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