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Cultural differences in software engineering

Author:

Lavanya R. AbrahamAuthors Info & Claims

ISEC '09: Proceedings of the 2nd India software engineering conference

Pages 95 - 100

https://doi.org/10.1145/1506216.1506234

Published: 23 February 2009 Publication History

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Abstract

The effect of cultural differences is often overlooked or neglected when analysing attractive, cost-effective options for software development. This papers aims to highlight people issues that arise out of cultural differences between interacting software development teams, particularly between Indians and non-Indians. The author's intent is to merely bring out the differences and not to provide solutions or recommendations or to identify root causes for the behavior. This is an experience paper, mostly based on observations and sharing of personal experiences from various colleagues and coworkers.

References

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Borchers, G. The software engineering impacts of cultural factors on multi-cultural software development teams, Proceedings of the 25th International Conference on Software Engineering, May 03-10, 2003, Portland, Oregon

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[2]

Carmel, E. and Tjia, P. Offshoring Information Technology: Sourcing and Outsourcing to a Global Workforce Cambridge University Press © 2005 benefiting from two sources: Shewell, C. (2000). Good Business Communication Across Cultures. Briston, UK: Mastek; And from presentations and discussions with Lu Ellen Schafer who authored a case later in this chapter (Chapter 9: Dealing with cross-cultural issues)

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Hofstede, G. Culture's consequences: comparing values, behaviors, institutions, and organizations across nations/Sage Publications, London, 2001 with reference to various Hofstede scores for different countries.

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Sahay, S., Nicholson, B. and Krishna, S. Global IT Outsourcing: Software Development Across Borders Cambridge University Press © 2003 (Chapter 9 -- Cross-cultural Communication Challenges--GSAs Between Japanese and Indian Firms)

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Shewell, C. (2000). Good Business Communicates Across Cultures: A Practical Guide to Communication, Bristol: Mastek Publications

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Cited By

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Nonoyama TKabaale EWen LTuffley DWang Z(2018)Integrating Culture Awareness and Formalisation in Software Process Assessment and Improvement for Very Small Entities (VSEs)Systems, Software and Services Process Improvement10.1007/978-3-319-97925-0_10(123-135)Online publication date: 9-Aug-2018
https://doi.org/10.1007/978-3-319-97925-0_10
Hoda RMurugesan L(2016)Multi-level agile project management challengesJournal of Systems and Software10.1016/j.jss.2016.02.049117:C(245-257)Online publication date: 1-Jul-2016
https://dl.acm.org/doi/10.1016/j.jss.2016.02.049
Leiva LAlabau V(2015)Automatic Internationalization for Just In Time Localization of Web-Based User InterfacesACM Transactions on Computer-Human Interaction10.1145/270142222:3(1-32)Online publication date: 27-May-2015
https://dl.acm.org/doi/10.1145/2701422
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Index Terms

Cultural differences in software engineering
1. Computing methodologies
  1. Artificial intelligence
    1. Philosophical/theoretical foundations of artificial intelligence
      1. Cognitive science
2. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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Information & Contributors

Information

Published In

ISEC '09: Proceedings of the 2nd India software engineering conference

February 2009

154 pages

ISBN:9781605584263

DOI:10.1145/1506216

General Chair:
Kiran Deshpande
Airtight Networks, Pune
,
Program Chairs:
Pankaj Jalote
Indian Institute of Technology Delhi
,
Sriram Rajamani
Microsoft Research India

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 23 February 2009

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ISEC '09

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ISEC '09: India Software Engineering Conference

February 23 - 26, 2009

Pune, India

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Overall Acceptance Rate 76 of 315 submissions, 24%

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Cited By

View all

Nonoyama TKabaale EWen LTuffley DWang Z(2018)Integrating Culture Awareness and Formalisation in Software Process Assessment and Improvement for Very Small Entities (VSEs)Systems, Software and Services Process Improvement10.1007/978-3-319-97925-0_10(123-135)Online publication date: 9-Aug-2018
https://doi.org/10.1007/978-3-319-97925-0_10
Hoda RMurugesan L(2016)Multi-level agile project management challengesJournal of Systems and Software10.1016/j.jss.2016.02.049117:C(245-257)Online publication date: 1-Jul-2016
https://dl.acm.org/doi/10.1016/j.jss.2016.02.049
Leiva LAlabau V(2015)Automatic Internationalization for Just In Time Localization of Web-Based User InterfacesACM Transactions on Computer-Human Interaction10.1145/270142222:3(1-32)Online publication date: 27-May-2015
https://dl.acm.org/doi/10.1145/2701422
Hoda RNoble JMarshall S(2013)Self-Organizing Roles on Agile Software Development TeamsIEEE Transactions on Software Engineering10.1109/TSE.2012.3039:3(422-444)Online publication date: 1-Mar-2013
https://dl.acm.org/doi/10.1109/TSE.2012.30
Sridhar MJeong P(2013)Work Behaviors of Korean and Indian Engineers: A Study of ComparisonDriving the Economy through Innovation and Entrepreneurship10.1007/978-81-322-0746-7_30(367-376)Online publication date: 30-Jan-2013
https://doi.org/10.1007/978-81-322-0746-7_30
Jaakkola H(2012)Culture sensitive aspects in software engineeringConceptual Modelling and Its Theoretical Foundations10.5555/2184207.2184227(291-315)Online publication date: 1-Jan-2012
https://dl.acm.org/doi/10.5555/2184207.2184227
Shah HNersessian NHarrold MNewstetter WVatrapu REvers VAkhilesh KNardi BMaznevski M(2012)Studying the influence of culture in global software engineeringProceedings of the 4th international conference on Intercultural Collaboration10.1145/2160881.2160894(77-86)Online publication date: 21-Mar-2012
https://dl.acm.org/doi/10.1145/2160881.2160894
Jaakkola H(2012)Culture Sensitive Aspects in Software EngineeringConceptual Modelling and Its Theoretical Foundations10.1007/978-3-642-28279-9_20(291-315)Online publication date: 2012
https://doi.org/10.1007/978-3-642-28279-9_20
Dorairaj SNoble JMalik PBahulkar AKesavasamy KPrabhakar TShroff G(2011)Bridging cultural differencesProceedings of the 4th India Software Engineering Conference10.1145/1953355.1953357(3-10)Online publication date: 24-Feb-2011
https://dl.acm.org/doi/10.1145/1953355.1953357
Shah HHarrold MNersessian N(2011)Studying the Influence of Culture on Outsourced, Offshored Software-Testing PracticeProceedings of the 2011 IEEE Sixth International Conference on Global Software Engineering Workshop10.1109/ICGSE-W.2011.27(105-107)Online publication date: 15-Aug-2011
https://dl.acm.org/doi/10.1109/ICGSE-W.2011.27
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Bridging cultural differences: a grounded theory perspective

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