research-article

Evaluating and investigating an iTV interaction concept in the field

Authors:

David Wilfinger,

Michael Pirker,

Regina Bernhaupt,

Manfred TscheligiAuthors Info & Claims

EuroITV '09: Proceedings of the 7th European Conference on Interactive TV and Video

Pages 175 - 178

https://doi.org/10.1145/1542084.1542119

Published: 03 June 2009 Publication History

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Abstract

This work presents results from an evaluation in the field using a prototype iTV system. Besides standard iTV services (e.g. EPG), this iTV system offers a number of privacy and personalization functions combined with a fingerprint reader in the remote control. The goal was to research how the iTV system would perform in terms of user experience and usability in the field and how users perceive security and personalization functions in the original context of use. Main findings the study showed unexpected perceptions concerning privacy and security issues by users in the field and confirmed good results on usability and user experience gained in prior laboratory studies.

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Cited By

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Kjeldskov JSkov MQuigley ADiamond SIrani PSubramanian S(2014)Was it worth the hassle?Proceedings of the 16th international conference on Human-computer interaction with mobile devices & services10.1145/2628363.2628398(43-52)Online publication date: 23-Sep-2014
https://dl.acm.org/doi/10.1145/2628363.2628398
Kim DChoi J(2014)The Gap between What a Service Provider Shows Off and What Users Really WatchHuman-Computer Interaction. Applications and Services10.1007/978-3-319-07227-2_68(710-720)Online publication date: 2014
https://doi.org/10.1007/978-3-319-07227-2_68
Tsekleves EWhitham RKondo KHill A(2013)Investigating pay-as-you-go to address issues of trust, privacy and security around media use at homeUniversal Access in the Information Society10.1007/s10209-012-0270-312:2(217-231)Online publication date: 1-Jun-2013
https://dl.acm.org/doi/10.1007/s10209-012-0270-3
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Index Terms

Evaluating and investigating an iTV interaction concept in the field
1. Information systems

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Information & Contributors

Information

Published In

EuroITV '09: Proceedings of the 7th European Conference on Interactive TV and Video

June 2009

240 pages

ISBN:9781605583402

DOI:10.1145/1542084

General Chairs:
Dirk De Grooff
CUO, IBBT / K.U.Leuven, Belgium
,
Pablo Cesar
CWI, The Netherlands
,
Program Chair:
David Geerts
CUO, IBBT / K.U.Leuven, Belgium

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 03 June 2009

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EuroITV '09

Sponsor:

EuroITV '09: 7th European Interactive TV Conference

June 3 - 5, 2009

Leuven, Belgium

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Overall Acceptance Rate 52 of 149 submissions, 35%

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Cited By

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Kjeldskov JSkov MQuigley ADiamond SIrani PSubramanian S(2014)Was it worth the hassle?Proceedings of the 16th international conference on Human-computer interaction with mobile devices & services10.1145/2628363.2628398(43-52)Online publication date: 23-Sep-2014
https://dl.acm.org/doi/10.1145/2628363.2628398
Kim DChoi J(2014)The Gap between What a Service Provider Shows Off and What Users Really WatchHuman-Computer Interaction. Applications and Services10.1007/978-3-319-07227-2_68(710-720)Online publication date: 2014
https://doi.org/10.1007/978-3-319-07227-2_68
Tsekleves EWhitham RKondo KHill A(2013)Investigating pay-as-you-go to address issues of trust, privacy and security around media use at homeUniversal Access in the Information Society10.1007/s10209-012-0270-312:2(217-231)Online publication date: 1-Jun-2013
https://dl.acm.org/doi/10.1007/s10209-012-0270-3
Bernhaupt RPirker MWeiss AWilfinger DTscheligi M(2011)Security, privacy, and personalizationComputers in Entertainment10.1145/2027456.20274639:3(1-33)Online publication date: 14-Nov-2011
https://dl.acm.org/doi/10.1145/2027456.2027463
Bargas-Avila JHornbæk KTan DFitzpatrick GGutwin CBegole BKellogg W(2011)Old wine in new bottles or novel challengesProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1978942.1979336(2689-2698)Online publication date: 7-May-2011
https://dl.acm.org/doi/10.1145/1978942.1979336
Bernhaupt RWeiss APirker MWilfinger DTscheligi MVuorimaa PNaranen PLugmayr AQuico CHarboe G(2010)Ethnographic insights on security, privacy, and personalization aspects of user interaction in interactive TVProceedings of the 8th European Conference on Interactive TV and Video10.1145/1809777.1809817(187-196)Online publication date: 9-Jun-2010
https://dl.acm.org/doi/10.1145/1809777.1809817
Pirker MBernhaupt RMirlacher TVuorimaa PNaranen PLugmayr AQuico CHarboe G(2010)Investigating usability and user experience as possible entry barriers for touch interaction in the living roomProceedings of the 8th European Conference on Interactive TV and Video10.1145/1809777.1809808(145-154)Online publication date: 9-Jun-2010
https://dl.acm.org/doi/10.1145/1809777.1809808

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Real-time viewer feedback in the iTV production