research-article

Usability challenges in creating a multi-IM mobile application

Authors:

MobileHCI '08: Proceedings of the 10th international conference on Human computer interaction with mobile devices and services

Pages 453 - 456

https://doi.org/10.1145/1409240.1409312

Published: 02 September 2008 Publication History

Get Access

Abstract

We describe the usability challenges of designing a mobile instant messaging (IM) application with voice (VoIP) capability. The key challenge was to maintain the experience of PC-based IM applications while taking into account both the constraints of mobile devices and the differences in the context in which such applications are used. We also discuss the challenges involved in implementing solutions to correspond with the capabilities and UI conventions of varied platforms and devices.

References

[1]

Fox, S. and Madden, M. 2006. Generations Online. Pew Internet and American Life Project. http://www.pewinternet.org/pdfs/pip_generations_memo.pdf

Google Scholar

[2]

Savio, N. and Braiterman, J. 2007. Design Sketch: The Context of Mobile Interaction. Mobile HCI 2007.

Google Scholar

[3]

Grinter, R. E. and Palen, L. 2002. Instant Messaging in Teen Life. Computer Supported Cooperative Work, Proceedings of the 2002 ACM conference on Computer supported cooperative work.

Digital Library

Google Scholar

[4]

Holtzblatt, K. 2005. Designing for the Mobile Device: Experiences, Challenges & Methods. Communications of the ACM 48 (7).

Digital Library

Google Scholar

[5]

Jones, M., Buchanan, G. and Thimbleby, H. 2002. Sorting Out Searching on Small Screen Devices, Human Computer Interaction with Mobile Devices: Mobile HCI 2002, Vol. 241.

Digital Library

Google Scholar

Cited By

View all

Caro-Alvaro SGarcía-López EGarcía-Cabot AMavri A(2024)Measuring the Effects of Usability Recommendations for Mobile Instant Messaging Apps on User Performance and User BehaviourInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2303553(1-19)Online publication date: 23-Jan-2024
https://doi.org/10.1080/10447318.2024.2303553
Caro‐Álvaro SGarcía‐López EGarcía‐Cabot Ade‐Marcos LDomínguez‐Díaz A(2021)Applying usability recommendations when developing mobile instant messaging applicationsIET Software10.1049/sfw2.1203916:1(73-93)Online publication date: 7-Sep-2021
https://doi.org/10.1049/sfw2.12039
Mizouni RSerhani ADssouli RBenharref A(2009)Challenges in "mobilizing" desktop applicationsProceedings of the 6th international conference on Innovations in information technology10.5555/1802274.1802332(280-284)Online publication date: 15-Dec-2009
https://dl.acm.org/doi/10.5555/1802274.1802332
Show More Cited By

Index Terms

Usability challenges in creating a multi-IM mobile application
1. Applied computing
  1. Computers in other domains
2. Human-centered computing
  1. Human computer interaction (HCI)

Recommendations

Evaluating Usability for Mobile Application: A MAUEM Approach
ICSEB '17: Proceedings of the 2017 International Conference on Software and e-Business

Many traditional usability metrics were purposely created for desktop computer applications and may not be directly applicable to mobile device applications. Usability metrics refer as means of measuring or evaluating the usability factors, attributes ...
Antecedents and consequences of mobile phone usability

We propose simplicity and interactivity as key determinants of usability.We examine the effects of usability on user satisfaction, trust, and brand loyalty.Increasing simplicity will increase interactivity and usability experience.Usability is a distal ...
User interface redesign in a point rewards mobile application using usability testing method
ICCIP '19: Proceedings of the 5th International Conference on Communication and Information Processing

The e-commerce market is projected to grow years by years, including in Indonesia. This growth was triggered by the increasing number of internet users both in the world and in Indonesia. But along with the e-commerce market grow in Indonesia, this was ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

MobileHCI '08: Proceedings of the 10th international conference on Human computer interaction with mobile devices and services

September 2008

568 pages

ISBN:9781595939524

DOI:10.1145/1409240

Conference Chairs:
Henri ter Hofte
Telematica Instituut
,
Ingrid Mulder
Telematica Instituut & Rotterdam University

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 02 September 2008

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Conference

MobileHCI08

MobileHCI08: 10th International Conference on Human Computer Interaction with Mobile Devices and Services

September 2 - 5, 2008

Amsterdam, The Netherlands

Acceptance Rates

Overall Acceptance Rate 202 of 906 submissions, 22%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

4
Total Citations
View Citations
434
Total Downloads

Downloads (Last 12 months)3
Downloads (Last 6 weeks)0

Reflects downloads up to 09 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

View all

Caro-Alvaro SGarcía-López EGarcía-Cabot AMavri A(2024)Measuring the Effects of Usability Recommendations for Mobile Instant Messaging Apps on User Performance and User BehaviourInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2303553(1-19)Online publication date: 23-Jan-2024
https://doi.org/10.1080/10447318.2024.2303553
Caro‐Álvaro SGarcía‐López EGarcía‐Cabot Ade‐Marcos LDomínguez‐Díaz A(2021)Applying usability recommendations when developing mobile instant messaging applicationsIET Software10.1049/sfw2.1203916:1(73-93)Online publication date: 7-Sep-2021
https://doi.org/10.1049/sfw2.12039
Mizouni RSerhani ADssouli RBenharref A(2009)Challenges in "mobilizing" desktop applicationsProceedings of the 6th international conference on Innovations in information technology10.5555/1802274.1802332(280-284)Online publication date: 15-Dec-2009
https://dl.acm.org/doi/10.5555/1802274.1802332
Mizouni RSerhani ADssouli RBenharref A(2009)Challenges in “mobilizing” desktop applications: a new methodology for requirements engineering2009 International Conference on Innovations in Information Technology (IIT)10.1109/IIT.2009.5413636(225-229)Online publication date: Dec-2009
https://doi.org/10.1109/IIT.2009.5413636

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Cited By

Index Terms

Recommendations

Evaluating Usability for Mobile Application: A MAUEM Approach

Antecedents and consequences of mobile phone usability

User interface redesign in a point rewards mobile application using usability testing method