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Theatre as an intermediary between users and CHI designers

Published: 21 April 2006 Publication History

Abstract

We have investigated the possibilities of using theatre, including professional actors, scriptwriters and artistic directors, within requirements gathering, and usability testing, and for communicating the results of such work to the design community, or individual designers. The research on which we will report focuses on older people, but we believe that a consideration of the issues involved in designing for this group highlights many of the challenges found in CHI research more generally, and the techniques can apply to usability testing, and to communicating the findings of such research and testing to designers.

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Carmichael, A., (1999) Style Guide for the design of interactive television services for elderly viewers. Independent Television Commission, Winchester.
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Carmichael, A., Newell, A., Morgan, M., Dickinson, A. & Mival, O,. Using theatre and film to represent user requirements. Proc. INCLUDE '05 (2005)
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Dishman, E., Designing for the New World. In Design Research, (Ed.) Laurel, B., MIT Press, (2003), pp. 41--48
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Eisma, R., Dickinson, A., Goodman, J., Syme, A., Tiwari, L. & Newell, A., Early user involvement in the development of Information Technology-related products for older people. Universal Access in the Information Society, (2004) pp. 131--140.
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Gregor P., Sloan, D. and Newell, A. F., Disability and technology: building barriers or creating opportunities. In M. Zelkowitz (Ed.) Advances in Computers. Vol 64, Elsevier Press (2005) pp. 284--346
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Light, A. Tools of Inspiration, Interfaces, 64 (2005) pp 10--11
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Mckenna, S. J., Marquis-Faulkes, F., Newell, A.F. & Gregor, P., Scenario-Based Drama as a Tool for Investigating User Requirements with Application to Home Monitoring for Elderly People. Proc. 10th International Conference on HCI (2003)
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Newell, A.F. & Gregor, P., "User Sensitive Inclusive Design" - in search of a new paradigm. Proc. CUU ACM Conference on Universal Usability. Eds. Scholtz, J. and Thomas, J. (2000) pp.39--44.
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Robey, D. & Markus, M.L., Beyond Rigor and Relevance: Producing Consumable Research about Information Systems. Information Resources Management Journal 11/1, (1998), pp. 7--15
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Cited By

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  • (2022)Intermediation in design as a practice of institutioning and commoningDesign Studies10.1016/j.destud.2022.10113282(101132)Online publication date: Sep-2022
  • (2021)Playful Participation: How Pen, Provocation, and Personal Touch Boost User Engagement in WorkshopsConjunctions10.7146/tjcp.v4i1.977294:1(1-13)Online publication date: 6-Apr-2021
  • (2021)Developing arts-based methods for exploring virtual reality technologies: A university–industry case studyResearch for All10.14324/RFA.05.2.055:2Online publication date: 21-Sep-2021
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    cover image ACM Conferences
    CHI EA '06: CHI '06 Extended Abstracts on Human Factors in Computing Systems
    April 2006
    1914 pages
    ISBN:1595932984
    DOI:10.1145/1125451
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    New York, NY, United States

    Publication History

    Published: 21 April 2006

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    Author Tags

    1. drama
    2. ethnography
    3. requirements gathering
    4. theatre
    5. usability testing

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    CHI06
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    CHI06: CHI 2006 Conference on Human Factors in Computing Systems
    April 22 - 27, 2006
    Québec, Montréal, Canada

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    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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    Cited By

    View all
    • (2022)Intermediation in design as a practice of institutioning and commoningDesign Studies10.1016/j.destud.2022.10113282(101132)Online publication date: Sep-2022
    • (2021)Playful Participation: How Pen, Provocation, and Personal Touch Boost User Engagement in WorkshopsConjunctions10.7146/tjcp.v4i1.977294:1(1-13)Online publication date: 6-Apr-2021
    • (2021)Developing arts-based methods for exploring virtual reality technologies: A university–industry case studyResearch for All10.14324/RFA.05.2.055:2Online publication date: 21-Sep-2021
    • (2018)Playing with ProvocationsFunology 210.1007/978-3-319-68213-6_8(111-128)Online publication date: 19-Jul-2018
    • (2016)Embodied SketchingProceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858486(6014-6027)Online publication date: 7-May-2016
    • (2015)Three is a crowd? Our experience of testing large-scale social software in a usability labProceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction10.1145/2838739.2838827(407-411)Online publication date: 7-Dec-2015
    • (2015)An Inclusive, Value Sensitive Design Perspective on Future Identity TechnologiesACM Transactions on Computer-Human Interaction10.1145/277897222:5(1-28)Online publication date: 10-Aug-2015
    • (2014)An older adult perspective on digital legacyProceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational10.1145/2639189.2639485(237-246)Online publication date: 26-Oct-2014
    • (2014)Experience design theatreProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/2556288.2556960(683-692)Online publication date: 26-Apr-2014
    • (2014)Improvement of Novice Software Developers' Understanding about Usability16th International Conference on Human-Computer Interaction. Theories, Methods, and Tools - Volume 851010.1007/978-3-319-07233-3_20(207-218)Online publication date: 22-Jun-2014
    • Show More Cited By

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