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Article

The impact of delayed visual feedback on collaborative performance

Authors:

Robert E. Kraut,

Susan R. FussellAuthors Info & Claims

CHI '06: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 1303 - 1312

https://doi.org/10.1145/1124772.1124968

Published: 22 April 2006 Publication History

Abstract

When pairs work together on a physical task, seeing a common workspace benefits their performance and transforms their use of language. Previous results have demonstrated that visual information helps collaborative pairs to understand the current state of their task, ground their conversations, and communicate efficiently. However, collaborative technologies often impinge on the visual information needed to support successful collaboration. One example of this is the introduction of delayed visual feedback in a collaborative environment. We present results from two studies that detail the form of the function that describes the relationship between visual delay and collaborative task performance. The first study precisely demonstrates how a range of visual delays differentially impact performance and the collaborative strategies employed. The second study describes how parameters of the task, such as the dynamics of the visual environment, reduce the amount of delay that can be tolerated.

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Cited By

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https://dl.acm.org/doi/10.1145/3613904.3642330
Diao CArboleda SRaake A(2024)Effects of Delay on Nonverbal Behavior and Interpersonal Coordination in Video Conferencing2024 IEEE 26th International Workshop on Multimedia Signal Processing (MMSP)10.1109/MMSP61759.2024.10743300(1-6)Online publication date: 2-Oct-2024
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Huang WAlem LHuang WBillinghurst MAlem LXiao CRasmussen T(2024)Gesturing in the Air in Supporting Full MobilityComputer‐Supported Collaboration10.1002/9781119719830.ch8(195-213)Online publication date: 24-May-2024
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Index Terms

The impact of delayed visual feedback on collaborative performance
1. Human-centered computing
  1. Collaborative and social computing

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Information & Contributors

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Published In

cover image ACM Conferences

CHI '06: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2006

1353 pages

ISBN:1595933727

DOI:10.1145/1124772

Editors:
Rebecca Grinter
Georgia Institute of Technology, USA
,
Thomas Rodden
University of Nottingham, UK
,
Paul Aoki
Intel, USA
,
Ed Cutrell
Microsoft, USA
,
Robin Jeffries
Google, USA
,
Gary Olson
University of Michigan, USA

Copyright © 2006 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

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Publication History

Published: 22 April 2006

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CHI06: CHI 2006 Conference on Human Factors in Computing Systems

April 22 - 27, 2006

Québec, Montréal, Canada

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Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Yeh YJoshi NVogel D(2024)The Effects of Update Interval and Reveal Method on Writer Comfort in Synchronized Shared-EditorsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642330(1-13)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642330
Diao CArboleda SRaake A(2024)Effects of Delay on Nonverbal Behavior and Interpersonal Coordination in Video Conferencing2024 IEEE 26th International Workshop on Multimedia Signal Processing (MMSP)10.1109/MMSP61759.2024.10743300(1-6)Online publication date: 2-Oct-2024
https://doi.org/10.1109/MMSP61759.2024.10743300
Huang WAlem LHuang WBillinghurst MAlem LXiao CRasmussen T(2024)Gesturing in the Air in Supporting Full MobilityComputer‐Supported Collaboration10.1002/9781119719830.ch8(195-213)Online publication date: 24-May-2024
https://doi.org/10.1002/9781119719830.ch8
Huang WWakefield MRasmussen TKim SBillinghurst MHuang WBillinghurst MAlem LXiao CRasmussen T(2024)Communication Cues for Remote GuidanceComputer‐Supported Collaboration10.1002/9781119719830.ch4(81-114)Online publication date: 24-May-2024
https://doi.org/10.1002/9781119719830.ch4
Huang WBillinghurst MAlem LXiao CRasmussen THuang WBillinghurst MAlem LXiao CRasmussen T(2024)Industrial Applications, Current Challenges, and Future DirectionsComputer‐Supported Collaboration10.1002/9781119719830.ch13(327-341)Online publication date: 24-May-2024
https://doi.org/10.1002/9781119719830.ch13
Le HLoomes MLoureiro R(2023)AI enhanced collaborative human-machine interactions for home-based telerehabilitationJournal of Rehabilitation and Assistive Technologies Engineering10.1177/2055668323115678810Online publication date: 20-Mar-2023
https://doi.org/10.1177/20556683231156788
Pelikan HHofstetter E(2023)Managing Delays in Human-Robot InteractionACM Transactions on Computer-Human Interaction10.1145/356989030:4(1-42)Online publication date: 12-Sep-2023
https://dl.acm.org/doi/10.1145/3569890
Imai RMatsui RYanagisawa YTakegawa YHirata K(2023)Survey on the Effect of Video Delay in Online Dance with Multiple ParticipantsHuman-Computer Interaction10.1007/978-3-031-35599-8_24(375-384)Online publication date: 9-Jul-2023
https://doi.org/10.1007/978-3-031-35599-8_24
Huang WWakefield MRasmussen TKim SBillinghurst M(2022)A review on communication cues for augmented reality based remote guidanceJournal on Multimodal User Interfaces10.1007/s12193-022-00387-116:2(239-256)Online publication date: 12-Apr-2022
https://doi.org/10.1007/s12193-022-00387-1
Bulfone ADrioli CFerrin GForesti G(2020)A scalable system for the monitoring of video transmission components in delay-sensitive networked applicationsMultimedia Tools and Applications10.1007/s11042-020-08743-7Online publication date: 11-Mar-2020
https://doi.org/10.1007/s11042-020-08743-7
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