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Barriers of managing cloud outsource software development projects: a multivocal study

  • 1179: Multimedia Software Engineering: Challenges and Opportunities
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Abstract

Management of COSD projects is a challenging task due to number of distant development locations in different time zones, client and vendor organizations, different cloud deployment models and range of different service level agreements. The objective of this study is to identify the barriers associated with managing COSD projects. We implemented a Multivocal Literature Review to identify barriers that influence management of COSD projects. We identified 21 COSD management barriers from 165 primary studies. The comparison between the barriers identified from formal and grey literature indicate that there are similarities between the barriers investigated from both types of literature. Moreover, client-vendor analysis shows that there is no significant difference between COSD management barriers associated with both types of organizations. We believe that the study findings will assist both research and industry community to better understand and manage COSD projects.

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Acknowledgements

“The authors are grateful to the Deanship of Scientific Research, King Saud University for funding through Vice Deanship of Scientific Research Chairs.”

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Authors and Affiliations

  1. Department of Information Technology, Lappeenranta-Lahti University of Technology (LUT), Lappeenranta, 53851, Finland

    Muhammad Azeem Akbar

  2. Information and Computer Science Department, King Fahd University of Petroleum and Minerals, Dhahran, Saudi Arabia

    Sajjad Mahmood

  3. Department of Post Graduate Studies and Research in Mathematics, Jaywanti Haksar Government Post Graduation College, College of Chhindwara University, Betul, MP, 460001, India

    Chandrashekhar Meshram

  4. STC’s Artificial Intelligence Chair, Department of Information Systems, College of Computer and Information Sciences, King Saud University, Riyadh, 11451, Saudi Arabia

    Ahmed Alsanad & Abdu Gumaei

  5. Computer Engineering Department, College of Computer and Information Sciences, King Saud University, Riyadh, Saudi Arabia

    Salman A. AlQahtani

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  1. Muhammad Azeem Akbar
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  2. Sajjad Mahmood
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  3. Chandrashekhar Meshram
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  4. Ahmed Alsanad
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  5. Abdu Gumaei
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  6. Salman A. AlQahtani
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Correspondence to Muhammad Azeem Akbar or Ahmed Alsanad.

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Appendix

Appendix

For appendixes, please visit the following links.

1.1 Appendix A

Selected formal literature (https://tinyurl.com/y676a4jt).

1.2 Appendix B

Selected grey literature from Search Engines (https://tinyurl.com/y547kcmb).

1.3 Appendix C

Grey literature collected from experts through personal contact (https://tinyurl.com/yxlr8lw4).

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Akbar, M.A., Mahmood, S., Meshram, C. et al. Barriers of managing cloud outsource software development projects: a multivocal study. Multimed Tools Appl 81, 35571–35594 (2022). https://doi.org/10.1007/s11042-021-11245-9

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  • DOI: https://doi.org/10.1007/s11042-021-11245-9

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