Abstract
Different methods and methodologies have been developed for building ontologies. However, neither of these methods consider to build an ontology with characteristics of an electronic document management system (EDMS) nor define the basic classes to begin the ontology. In this paper we propose a method, called “OntoDocMan”, to build an ontology-based EDMS which captures the knowledge associated with a company’s processes related to a quality standard. We leverage the use of ontology tools, such as Protégé, to obtain the functionality of an EDMS. Our method complements and details the On-To-Knowledge methodology during its ontology development phase. The essential point of our method is to make it easy to develop an EDMS for quality standards by means of an ontology-based system. The OntoDocMan method is illustrated by a case study for developing an ontology based on the ISO/TS 16949, which is a Technical Specification (TS) and we show that the Ontology system is friendly and easy to use as any EDMS. Different from common EDMS, our ontology-based EDMS is developed without any programming. In addition, we have discovered that this kind of ontology-based EDMS is an excellent tool for helping auditors to search and validate information, besides new employees can learn about the company’s processes.
Similar content being viewed by others
Explore related subjects
Discover the latest articles, news and stories from top researchers in related subjects.Notes
An intranet is a private computer network that uses Internet Protocol technologies to securely share any part of an organization’s information within that organization.
We consider that the TOVE project, UPON and Methontology are methodologies.
This is the authors view based on the papers read it.
It means that the property is not totally satisfied by the method.
Integrated Development Environment.
We used a 2002 version because this Mexican car company was still using this version when we developed this work.There is no problem to update.
References
ISO (2008) International Organization for Standardization. http://www.iso.org/iso/home.htm (visited 27/02/2012)
AIAG (2008) Automotive Industry Action Group. http://www.aiag.org/scriptcontent/index.cfm (visited 10/22/2012)
Shadbolt N, Hall W, Berners-Lee T (2006) The semantic web revisited. Intell Syst IEEE 21(3):96–101
W3C (2002) Semantic web activity: semantic web activity state. http://www.w3.org/ (visited 27/02/2012)
Wang N, Xu X (2000) A method to build ontology. In: The fourth international conference/exhibition on high performance computing in the Asia-Pacific region. High performance computing in the Asia-Pacific region, 2000. Proceedings, Beijing, China, pp 672–673
Fox M (1992) The TOVE project towards a common-sense model of the enterprise. In: IEA/AIE ’92: Proceedings of the 5th international conference on industrial and engineering applications of artificial intelligence and expert systems. Springer, London, pp 25–34
Kim M (2000) Representing and reasoning about quality using enterprise models. Faculty of Applied Sciences and Engineering, University of Toronto, Canada
Shue L, Li S, Hu H (2004) The development of a knowledge system for ISO 9001 quality management. In: 6th international conference on enterprise information systems
Powerway (2005) http://www.waypointglobal.com/Customers/Industries/Automotive/tabid/75/Default.aspx (visited 05/03/2012)
Tortoisesvn (2004) http://tortoisesvn.net (visited 03/03/2012)
Cebos (2001) http://www.cebos.comindustries/automotive/ (visited 3/03/2012)
SASQIA (2004) Self assessment software quality information and answers. http://www.sasqia.de (visited 03/03/2012)
IATF (2010) IATF international automotive task force. http://www.iatfglobaloversight.org/ (visited 03/03/2012)
JAMA (2008) Japan automobile manufacturers association. http://www.jama.org (visited 03/03/2012)
Gómez-Pérez A, Fernández-López M, Corcho O (2003) Ontological engineering with examples from the areas of knowledge management, e-commerce and the semantic web. Springer, London
Noy NF, McGuinness DL et al (2001) Ontology development 101: a guide to creating your first ontology. Standford publications, Stanford
Sure Y et al (2000) On-To-Knowledge: semantic web enabled knowledge management. In: Proceedings of the eBusiness and eWork
Staab S, Studer R, Schnurr H, Sure Y (2001) Knowledge processes and ontologies. IEEE Intell Syst 16:26–34
Semantic Web Tools (2001) http://www.w3.org/wiki/SemanticWebTools#preview (visited 03/03/2012)
Stojanovic L, Motik B (2002) Ontology evolution within ontology editors. In: Proceedings of the OntoWeb-SIG3 workshop at the 13th international conference on knowledge engineering and knowledge management, vol 6, pp 53–62
McGuinness DL, Van Harmelen F et al (2004) OWL web ontology language overview. W3C Recomm 10:04-03
Stuckenschmidt H, Stubjwer E, Schlieder C (2003) The ontology and modelling of real estate transactions. ASHGATE Publishing Limited, Hampshire
Protegewiki (2009) http://protegewiki.stanford.edu/index.php/ (visited 03/03/2012)
DMOZ (1998) Directory Mozilla, the open directory project. http://www.dmoz.org (visited 03/03/2012)
Rosettanet (2005) RosettaNet. http://www.rosettanet.org/ (visited 03/03/2012)
UNSPSC (1998) The United Nations standard products and services code. http://www.unspsc.org/ (visited 02/03/2012)
DAML (2006) The DArpa agent markup language. http://www.daml.org/ontologies/ (visited 02/03/2012)
Swoogle (2007) Semantic web search. http://swoogle.umbc.edu (visited 01/03/2012)
SWRL, SWRL: A semantic web rule language. http://www.w3.org/Submission/SWRL/ (visited 01/02/2012)
Friedman-Hill EJ et al (2000) Jess, the Java expert system shell, distributed computing systems. Sandia National Laboratories, Livermore, CA. http://herzberg.ca.sandia.gov/
Jena (2000) Jena a semantic web framework for Java. http://jena.sourceforge.net/ (visited 01/01/2012)
Gruber T (1995) Toward principles for the design of ontologies used for knowledge sharing. Int J Human-Comput Stud 907–928
Protégé Project (1988) http://protege.stanford.edu/index.html (visited 02/02/2012)
Rodriguez-Rocha B, Castillo-Barrera F, Lôpez-Padilla H (2009) Knowledge capitalization in the automotive industry using an ontology based on the ISO/TS 16949 standard. In: Electronics, robotics and automotive mechanics conference, 2009. CERMA ’09. IEEE Computer Society, Los Alamitos, pp 100–106
Uschold M, King M (1995) Towards a methodology for building ontologies. In: Workshop on basic ontological issues in knowledge sharing, held in conjunction with IJCAI-95, doi:129.215.202.23
De Nicola A, Missikoff M, Navigli R (2009) A software engineering approach to ontology building. Inf Syst 34:258–275
UML (1997) Unified modeling language (UML). http://www.uml.org/ (visited 10/02/2012)
Jacobson I, Booch G, Rumbaugh G (1999) The unified software development process. Addison-Wesley Professional, Boston
Grüninger M, Fox MS (1995) Methodology for the design and evaluation of ontologies
Reed JE, Smith TT, Coates ER (1999) Introduction to QS-9000, http://technologyinterface.nmsu.edu/summer97/manufacturing/qs9000.html (visited 01/03/2012)
Larson ER (1999) European quality standards: a brief overview. http://www.qualitydigest.com/mar99/html/bodystandard.html (visited 01/02/2012)
Hoyle D (2005) Automotive quality systems handbook incorporating ISO/TS 16949:2002, 2nd edn. Elsevier/Butterwoth/Heinemann, Amsterdam/Stoneham/London
Sutton MJD (1996) Document managment for the enterprise: principles, techniques and applications. Wiley, New York, 369 pp
Lanin V, Lyadova L (2007) Intelligent search and automatic document classification and cataloging based on ontology approach. Int J Inform Theor Appl 14:25–29
Páivárinta T, Salminen A, Peltola T (1999) Improving enterprise document management by a quality system: a case study. In: Proceedings of the 7th European conference on information systems (ECIS), Copenhagen, Denmark, pp 922–933
IEEE (1990) Standard glossary of software engineering terminology. IEEE Computer Society, New York, pp 922–933
Sure Y, Studer R (2002) On-to-knowledge methodology—final version. Institute AIFB, University of Karlsruhe, Germany
Eljinini MAH, Sarhan NAS, Carson ER (2010) Ontological approach for extracting and structuring information on the web. Int J ACM Jordan, 28–40
Guarino N (1998) Formal ontology in information systems. In: Proceedings of FOIS’98, Trento, Italy. IOS Press, Amsterdam, pp 3–15
Cisternino V, Campi E, Corallo A, Taifi N, Zilli A (2008) Ontology-based knowledge management systems for the new product development acceleration: case of a community of designers of automotives. In: IEEE international conference, signal image technology and Internet based systems, SITIS ’08, pp 672–677
Jürgen A, Erdmann M, Wenke D (2008) Ontology-based knowledge management in automotive engineering scenarios. Ontology management, pp 245–264
Breitman K, Casanova M, Truszkowski W (2006) Semantic web: concepts, technologies and applications. NASA monographs in systems and software engineering. Springer, London
Hepp M, De Leenheer P, de Moor A, Sure Y (2008) Ontology management, semantic web, semantic web services, and business applications, book ontology management. Semantic web and beyond computing for human experience, vol 7. Springer, Berlin
Sureephong P, Chakpitak N, Ouzrout Y, Bouras A (2008) An ontology-based knowledge management system for industry clusters. CoRR, abs/0806.0526
Gruninger M, Fox MS (1994) The role of competency questions in enterprise engineering. In: Proceedings of the IFIP WG5.7 workshop on benchmarking—theory and practice
García R (2009) Semantic web for business cases and applications, premier, reference source. University of Lleida, Spain
Schutte M (2009) In: Semantic web for business: cases and applications, online information review, vol 33. Esmerald Group Publishing Limited, Bingley, p 1205
Daconta MC, Obrst LJ, Smith KT (2003) The semantic web: a guide to the future of XML, web services and knowledge management. Wiley, New York
Maier R (2007) Knowledge management systems: information and communication technologies for knowledge management. Springer, New York
Medina MA, Sánchez JA (2008) On-tOAIr: a method to construct lightweight ontologies from document collections. In: Proceedings of the 2008 Mexican international conference on computer science. IEEE Computer Society, Washington, pp 115–125
Hristozova M, Sterling L (2002) An extreme method for developing lightweight ontologies. In: Workshop on ontologies in agent systems, 1st international joint conference on autonomous agents and multi-agent systems
Fensel D (2001) Ontologies: a silver bullet for knowledge management and electronic commerce. Springer, New York
Fensel D, Van Harmelen F, Klein M, Akkermans H (2000) On-to-knowledge: ontology-based tools for knowledge management. In: Proceedings of the eBusiness and eWork 2000 (EMMSEC 2000) conference
Jurisica I, Mylopoulos J, Yu E (1999) Using ontologies for knowledge management: an information systems perspective. In: Proceedings of the 62nd annual meeting of the American Society for Information Science, Oct 31–Nov, pp 482–496
Vernadat FB (2002) Enterprise modeling and integration (EMI): current status and research perspectives. Annu Rev Control 26:15–25
York S, Steffen S, Studer R (2000) Methodology for development and employment of ontology based knowledge management applications. In: SIGMOD rec, vol 31. ACM, New York, pp 18–23
Gruber T (1992) Ontolingua: a mechanism to support portable ontologies. Stanford University, Knowledge Systems Laboratory
Tsarkov D, Horrocks I (2006) FaCT++ description logic reasoner: system description. In: Furbach U, Natarajan S (eds) Automated reasoning. Lecture notes in computer science, vol 4130. Springer, Berlin, pp 292–297. School of Computer Science, The University of Manchester, Manchester, UK
Tudorache T, Vendetti J, Noy NF (2008) Web-Protégé: a lightweight OWL ontology editor for the web, SDR
Baader F, Calvanese D, McGuinness D, Nardi D, Patel-Schneider PF (2003) The description logic handbook: theory, implementation and applications. Cambridge University Press, Cambridge
Fernández-López M, Gómez-Pérez A, Pazos-Sierra A, Pazos-Sierra J (1999) Building a chemical ontology using METHONTOLOGY and the ontology design environment. IEEE Int Syst Appl 4(1):3746
Guarino N, Welty CA (2009) An overview of OntoClean. In: Handbook on ontologies. Springer, Berlin, pp 201–220
Bechhofer S, Goble CA, Horrocks I (2001) DAML+OIL is not Enough, pp 151–159. DBLP:conf/semweb/2001swws, SWWS
FagnoniE (2009) IT service management ontology (ITSMO), http://ontology.it/itsmo/v1/itsmo.html
Blomqvist E, Öhgren A (2008) Constructing an enterprise ontology for an automotive supplier. Eng Appl Artif Intell 21:386–397
Song D, Liu W, He Y, He K (2005) Ontology application in software component registry to achieve semantic interoperability. In: Proceedings of the international conference on information technology: coding and computing (ITCC’05), vol 02. IEEE Computer Society, Washington
Horridge M, Drummond N, Goodwin J, Rector A, Stevens R, Wang HH (2006) The Manchester Owl syntax. In: OWL: experiences and directions, pp 10–11
Parsia B, Sirin E (2004) Pellet: an OWL DL reasoner. In: Proceedings of the international workshop on description logics
Motik B, Patel-Schneider PF, Parsia B, Bock C, Fokoue A, Haase P, Hoekstra R, Horrocks I, Ruttenberg A, Sattler U et al. (2009) OWL 2 web ontology language: structural specification and functional-style syntax. W3C recommendation
Angele J, Erdmann M, Wenke D (2007) Ontology based knowledge management in automotive engineering scenarios. In: Proceedings of ESTC 2007, 1st European semantic technology conference, Vienna, Austria, 31.05.-01.06.2007
Sure Y, Studer R, Fensel CD, Lebensversicherungsund S, Reimer CU (2002) On-to-knowledge methodology—final version
Eriksson H (2007) Document management using Protege. In: 10th intl. Protege conference, Budapest, Hungary
Olivier C, Leclère M, Mugnier M-L (2009) Introducing reasoning into an industrial knowledge management tool. Appl Intell 31(3):211–224
Jonker CM, Sharpanskykh A, Treur J, Yolum P (2007) A framework for formal modeling and analysis of organizations. Appl Intell 27(1):49–66
OwlSight OWL ontology browser, http://pellet.owldl.com/ontology-browser/ (visited 27/05/2012)
Giunchiglia F, Dutta B, Maltese V (2009) Faceted lightweight ontologies. In: Borgida A, Chaudhri V Giorgini P Yu E (eds) Conceptual modeling: foundations and applications. LNCS, vol 5600. Springer, Berlin
Akhavan P, Jafari M (2006) Critical issues for knowledge management implementation at a national level. VINE 36(1):52–66
Benjamins R, Fensel D, Gómez-Pérez A (1998) Knowledge management through ontologies. In: CEUR workshop proceedings (CEUR-WS.org)
Jimnez-Ruiz E, Cuenca-Grau B, Horrocks I, Berlanga R (2011) Supporting concurrent ontology development: Framework, algorithms and tool. Data Knowl Eng 70(1):146–164
Jena J, Fuseki P (2004) Semantic web frameworks, http://jena.apache.org/documentation/servingdata/index.html
Author information
Authors and Affiliations
Corresponding author
Additional information
This work has been motivated by a Mexican automotive company which has this problem. Located in the state of San Luis Potosi.
Rights and permissions
About this article
Cite this article
Castillo-Barrera, FE., Durán-Limón, H.A., Médina-Ramírez, C. et al. A method for building ontology-based electronic document management systems for quality standards—the case study of the ISO/TS 16949:2002 automotive standard. Appl Intell 38, 99–113 (2013). https://doi.org/10.1007/s10489-012-0360-1
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10489-012-0360-1