Abstract
This research investigated if and how users using an information visualization system perform differently from those using a traditional information retrieval system. A between-subjects experiment was conducted involving 32 subjects. One group of subjects engaged the visually oriented CiteSpace system; the remaining subjects searched the textual-based Web of Science system. The results indicated that subjects using the CiteSpace system spent significantly less time, felt significantly more satisfied, and performed significantly fewer mouse clicks than those using the Web of Science system. These results indicate that it would be helpful to consider different visualization methods to represent and organize information in the design of information retrieval systems.
Chapter PDF
Similar content being viewed by others
References
Allendoerfer, K., Aluker, S., Panjwani, G., Proctor, J., Sturtz, D., Vukovic, M., Chen, C.: Adapting the Cognitive Walkthrough Method to Assess the Usability of a Knowledge Domain Visualization. In: Proceedings of the Proceedings of the 2005 IEEE Symposium on Information Visualization, vol. 26 (2005), doi:10.1109/INFOVIS.2005.3
Belkin, N.J.: Intelligent information retrieval: Whose intelligence? In: Proceedings of the Fifth International Symposium for Information Science (ISI-1996), pp. 25–31 (1996)
Borlund, P.: Experimental components for evaluation of interactive information retrieval systems. Journal of Documentation 56(1), 71–90 (2000)
Chen, C.: Information Visualization: Beyond the Horizon, 2nd edn. Springer (2004)
Dumais, S., Belkin, N.J.: The TREC interactive tracks: Putting the user into search. In: Voorhees, E.M., Harman, D.K. (eds.) TREC: Experiment and Evaluation in Information Retrieval, pp. 123–152. MIT Press, Cambridge (2005)
Dumais, S., Cutrell, E., Chen, H.: Optimizing search by showing results in context. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 2001, pp. 277–284 (2001), doi:10.1145/365024.365116
Elmqvist, N., Tisgas, P.: CiteWiz: a tool for the visualization of scientific citation networks. Information Visualization, 215–232 (2007)
Julien, C.-A., Leide, J.E., Bouthillier, F.: Controlled User Evaluations of Information Visualization Interfaces for Text Retrieval: Literature Review and Meta-Analysis. School of Information Studies 59(6), 1012–1024 (2008)
Koshman, S.: Comparing usability between a visualization and text-based system for information retrieval. Journal of Documentation 60(5), 565–580 (2004)
Marchionini, G.: Cambridge series on human. In: Computer Interaction: Information Seeking in Electronic Environments. Cambridge University Press, Cambridge (1995)
Osdin, R., Ounis, I., White, R.W.: Using hierarchical clustering and summarisation approaches for Web retrieval. In: Proceedings of the 11th Text REtrieval Conference (TREC). National Institute of Standards and Technology (NIST) (2002)
Peterson, E.R., Deary, I.J., Austin, E.J.: The reliability of Riding’s cognitive styles analysis test. Personality and Differences 34, 881–891 (2003)
Reiterer, H., Tullius, G., Mann, T.M.: INSYDER: a content-based visual-information-seeking system for the Web. International Journal of Digital Libraries 5, 25–41 (2005)
Spoerri, A.: Visualizing Meta Search Results: Evaluating the MetaCrystal toolset. In: Proceedings of the 69th Annual Meeting of the American Society for Information Science and Technology (ASIST 2006), Austin, TX (2006)
Synnestvedt, M., Chen, C.: Design and evaluation of the tightly coupled perceptual-cognitive tasks in knowledge domain visualization. In: Proceedings of the 11th International Conference on Human-Computer Interaction, Las Vegas, Nevada (2005)
Veerasamy, A., Belkin, N.J.: Evaluation of a tool for visualization of information retrieval results. In: Proceedings of the 19th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 1996, pp. 85–92 (1996), doi:10.1145/243199.243218
Woodruff, A., Faulring, A., Rosenholtz, R., Morrison, J., Pirolli, P.: Using thumbnails to search the Web. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 2001, pp. 198–205 (2001), doi:10.1145/365024.365098
Yuan, X.-J., Belkin, N.J.: Investigating information retrieval support techniques for different information-seeking strategies. Journal of the American Society for Information Science and Technology 61(8), 1543–1563 (2010)
Yuan, X.-J., Zhang, X.-J., Chen, C., Avery, J.: Seeking information with an information visualization system: a study of cognitive styles. Information Research 16(4), paper 499 (2011), http://InformationR.net/ir/16-4/paper499.html
Yuan, X.-J., Chen, C., Zhang, X., Avery, J.: Effects of Domain Knowledge on User Task Performance in a Knowledge Domain Visualization System. Accepted to HCIInternational 2013 (2012)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Yuan, X. (2013). Investigating the Effect of Visualization on User Performance of Information Systems. In: Marcus, A. (eds) Design, User Experience, and Usability. Web, Mobile, and Product Design. DUXU 2013. Lecture Notes in Computer Science, vol 8015. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39253-5_66
Download citation
DOI: https://doi.org/10.1007/978-3-642-39253-5_66
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-39252-8
Online ISBN: 978-3-642-39253-5
eBook Packages: Computer ScienceComputer Science (R0)