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Supporting Expertise Communication in Developer-Centered Collaborative Software Development Environments

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Collaborative Software Engineering

Abstract

Looking at software development as a collective knowledge activity has changed the view of the role of communication in software development from something to be eliminated to something to be nurtured. Developer-centered collaborative software development environments (CSDEs) should facilitate software development in such a way, as individual software developers collaboratively develop information artifacts through social interactions. In this chapter, we identify two distinctive types of communication in software development, coordination communication and expertise communication , and argue that different sets of design guidelines are necessary in supporting each type of communication. We then describe nine design guidelines to support expertise communication based on the theories of social capital and models of supporting collective creativity.

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Author information

Authors and Affiliations

  1. Research Centre for Advanced Science and Technology, University of Tokyo, Tokyo, Japan

    Kumiyo Nakakoji & Yasuhiro Yamamoto

  2. SRA Key Technology Laboratory Inc, Tokyo, Japan

    Kumiyo Nakakoji

  3. SRA Key Technology Laboratory, Inc, Shinjuku, Tokyo, 160-0004, Japan

    Yunwen Ye

Authors
  1. Kumiyo Nakakoji
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  2. Yunwen Ye
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  3. Yasuhiro Yamamoto
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Corresponding author

Correspondence to Kumiyo Nakakoji .

Editor information

Editors and Affiliations

  1. Werderstr. 47, Heidelberg, 69120, Germany

    Ivan Mistrík

  2. Dept. Computer Science, University of Auckland, Auckland, New Zealand

    John Grundy

  3. Donald Bren School of Information &, University of California, Irvine, Donald Bren Hall 5029, Irvine, 92697-3440, USA

    André Hoek

  4. Dept. Computer Science, University of California, Santa Cruz, Santa Cruz, 95064, USA

    Jim Whitehead

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Nakakoji, K., Ye, Y., Yamamoto, Y. (2010). Supporting Expertise Communication in Developer-Centered Collaborative Software Development Environments. In: Mistrík, I., Grundy, J., Hoek, A., Whitehead, J. (eds) Collaborative Software Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-10294-3_11

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  • DOI: https://doi.org/10.1007/978-3-642-10294-3_11

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  • Print ISBN: 978-3-642-10293-6

  • Online ISBN: 978-3-642-10294-3

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