Abstract
In this manuscript, we discuss the need for, and present a new system architecture for cross collaboration among multiple service enterprises. We demonstrate the importance and inevitability of such collaboration along with challenges in its proper realization through several real-life examples taken from different business domains. We then show that these challenge are rooted in two key factors: unpredictability and responsiveness. The key contribution of this manuscript is the presentation of a new model, centered on an intelligent hub, for coordinating the logistics of cross enterprise collaboration. This hub is constructed in a manner intended to directly identify and solve the two key fundamental challenges of cross enterprise collaboration. As such, we expect it to outperform other means of collaboration across service providers. We demonstrate the potential for such performance using field examples.
Chapter PDF
Similar content being viewed by others
References
Schmidt, R.: Web services based architectures to support dynamic inter-organizational business processes. In: Jeckle, M., Zhang, L.-J. (eds.) ICWS-Europe 2003. LNCS, vol. 2853, pp. 123–136. Springer, Heidelberg (2003)
Oppenheim, D., Ratakonda, K., Chee, Y.-M.: Enterprise Oriented Services. In: Dan, A., Gittler, F., Toumani, F. (eds.) ICSOC/ServiceWave 2009. LNCS, vol. 6275, pp. 82–95. Springer, Heidelberg (2010)
Grefen, P.: Towards Dynamic Interorganizational Business Process Management. In: Proceedings of the 15th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE 2006 (2006)
Aberdeen Group., http://www.aberdeen.com/Aberdeen-Library/3365/RA_Mechantronics_CJ_3365.aspx
Bagheri, S., Oppenheim, D.: Optimizing Cross Enterprise Collaboration using a Coordination Hub. To be published in the Proceedings of the first Global Conference on Service Research and Innovation (SRII), San Jose, USA (2011)
Bhattacharya, K., Caswell, N., Jumaram, S., Nigam, A., Wu, F.: Artifact-centered operational modeling: Lesons from customer engagements. IBM Systems Journal 46(4) (2007)
Bhattacharya, K., Hull, R., Su, J.: A Data-Centric Design Methodology for Business Processes. In: Cardoso, J., van der Aalst, W.M.P. (eds.) Handbook of Research on Business Process Modeling. Information Science Publishing, and imprint of IGI Global, Hershey, PA, USA (2009)
Malone, T.: What is Coordination? Paper presented at National Science Foundation Coordination Theory Workshop (1988), http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.86.8170&rep=rep1&type=pdf
Malone, T.: The Future of Work. Harvard Business School Press, Boston (2004)
ProStep: Engineering Change Order (ECO), PSI 3-2 (Draft), Version 0.9. ProStep iVip., http://www.prostep.org/en/downloads/recommendations-standards.html
Hull, R.: Private communication (2009)
Dassault Systemes, http://en.wikipedia.org/wiki/CATIA
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Oppenheim, D., Bagheri, S., Ratakonda, K., Chee, YM. (2011). Coordinating Distributed Operations. In: Maximilien, E.M., Rossi, G., Yuan, ST., Ludwig, H., Fantinato, M. (eds) Service-Oriented Computing. ICSOC 2010. Lecture Notes in Computer Science, vol 6568. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19394-1_24
Download citation
DOI: https://doi.org/10.1007/978-3-642-19394-1_24
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-19393-4
Online ISBN: 978-3-642-19394-1
eBook Packages: Computer ScienceComputer Science (R0)