Abstract
Identifying intentions of users plays a crucial role in providing better user services, such as web-search and automated message-handling. There is a significant literature on extracting speakers’ intentions and speech acts from spoken words, and this paper proposes a novel approach on extracting intentions from non-spoken words, such as web-search query texts, and text messages. Unlike spoken words, such as in a telephone conversation, text messages often contain longer and more descriptive sentences than conversational speech. In addition, text messages contain a mix of conversational speech and non-conversational contents such as documents.
The experiments describe a first attempt to extracting writers’ intentions from Usenet text messages. Messages are segmented into sentences, and then each sentence is converted into a tuple (performative, proposition) using a dialogue act classifier. The writers’ intentions are then formulated from the tuples using constraints on felicitous human communication.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Cohen, P.R., Levesque, H.J.: Intention is choice with commitment. Artificial Intelligence, AI 42(2–3), 213–261 (1990)
Cohen, P.R., Levesque, H.J.: Performatives in a rationally based speech act theory. In: Meeting of the Association for Computational Linguistics, pp. 79–88 (1990)
Cohen, P.R., Levesque, H.J.: Rational interaction as the basis for communication. In: Intentions in Communication, pp. 221–255. MIT Press, Cambridge (1990)
Cohen, P.R., Levesque, H.J.: Communicative actions for artificial agents. In: Proc. ICMAS 1995, San Francisco, CA, USA, pp. 65–72. The MIT Press, Cambridge (1995)
Garner, P., Browning, S., Moore, R., Russell, M.: A theory of word frequencies and its application to dialogue move recognition. In: Proc. ICSLP 1996, Philadelphia, PA, vol. 3, pp. 1880–1883 (October 1996)
Gwizdka, J.: Reinventing the inbox: supporting the management of pending tasks in email. In: CHI 2002 Extended Abstracts on Human Factors in Computer Systems, pp. 550–551. ACM Press, New York (2002)
Kraut, R., Mukhopadhyay, T., Szczypula, J., Kiesler, S., Scherlis, W.: Communication and information: alternative uses of the internet in households. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 368–375. ACM Press/Addison-Wesley Publishing Co (1998)
Rao, A.S., Georgeff, M.P.: Modeling rational agents within a BDI-architecture. In: Proceedings of the 2nd International Conference on Principles of Knowledge Representation and Reasoning (KR 1991), pp. 473–484. Morgan Kaufmann publishers Inc, San Mateo (1991)
Reithinger, N., Klesen, M.: Dialogue act classification using language models. In: Proc. Eurospeech 1997, Rhodes, Greece, pp. 2235–2238 (September 1997)
Singh, M.P.: A semantics for speech acts. In: Readings in Agents, pp. 458–470. Morgan Kaufmann, San Francisco (1997); Reprinted from Annals of Mathematics and Artificial Intelligence (1993)
Song, I., Piggott, P.: Modelling message handling system. In: Gedeon, T(T.) D., Fung, L.C.C. (eds.) AI 2003. LNCS (LNAI), vol. 2903, pp. 53–64. Springer, Heidelberg (2003)
Toshiaki, F., Koll, D., Waibel, A.: Probabilistic dialogue act extraction for concept based multilingual translation systems. In: Proc. ICSLP 1998, Sydney, Australia, vol. 6, pp. 2771–2774 (1998)
Wang, Y.-Y., Waibel, A.: Statistical analysis of dialogue structure. In: Proc. Eurospeech 1997, Rhodes, Greece, pp. 2703–2706 (September 1997)
Wooldridge, M.: An Introduction to Multiagent Systems. John Wiley Sons, Chichester (2001)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Song, I., Diederich, J. (2010). Intention Extraction from Text Messages. In: Wong, K.W., Mendis, B.S.U., Bouzerdoum, A. (eds) Neural Information Processing. Theory and Algorithms. ICONIP 2010. Lecture Notes in Computer Science, vol 6443. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17537-4_41
Download citation
DOI: https://doi.org/10.1007/978-3-642-17537-4_41
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-17536-7
Online ISBN: 978-3-642-17537-4
eBook Packages: Computer ScienceComputer Science (R0)