[go: up one dir, main page]
More Web Proxy on the site http://driver.im/
Skip to main content
Springer Nature Link
Log in

The Impact of Different Embodied Agent-Feedback on Users´ Behavior

  • Conference paper
Intelligent Virtual Agents (IVA 2009)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 5773))

Included in the following conference series:

  • 2366 Accesses

Abstract

This study investigated whether emotional expressions of an ECA influence the participants´ nonverbal and verbal behavior. 70 participants took part in a small talk (10 min.) situation with the ECA MAX who was presented with two different types of feedback: emotional feedback (EMO), which provided a feedback about the emotional state of MAX (including smiles and compliments) and envelope feedback (ENV), which provided a feedback about the comprehension of the participants´ contributions. In general we found that participants showed frequent behavior known from human-human-communication, such as proactive greetings or waving goodbye. Additionally, with regard to some behaviors, the agent´s behavior had an impact: Participants in EMO significantly gave more compliments and exhibited more phrases of politeness (“Thank you!”) than in ENV.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Subscribe and save

Springer+ Basic
£29.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
GBP 19.95
Price includes VAT (United Kingdom)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
GBP 71.50
Price includes VAT (United Kingdom)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
GBP 89.99
Price includes VAT (United Kingdom)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Krämer, N.C.: Soziale Wirkungen virtueller Helfer: Gestaltung und Evaluation von Mensch-Computer-Interaktion. Kohlhammer, Stuttgart (2008)

    Google Scholar 

  2. Cassell, J., Thórisson, K.R.: The Power of a Nod and a Glance: Envelope vs. Emotional Feedback. In: Animated Conversational Agents. Applied Artificial Intelligence 13, pp. 519–538 (1999)

    Google Scholar 

  3. Von der Pütten, A., Reipen, C., Wiedmann, A., Kopp, S., Krämer, N.C.: Comparing emotional vs. envelope feedback for ECAs. In: Prendinger, H., Lester, J.C., Ishizuka, M. (eds.) IVA 2008. LNCS (LNAI), vol. 5208, pp. 550–551. Springer, Heidelberg (2008)

    Chapter  Google Scholar 

  4. Kopp, S., Gesellensetter, L., Krämer, N.C., Wachsmuth, I.: A conversational agent as museum guide – design and evaluation of a real-world application. In: Panayiotopoulos, T., Gratch, J., Aylett, R.S., Ballin, D., Olivier, P., Rist, T. (eds.) IVA 2005. LNCS (LNAI), vol. 3661, pp. 329–343. Springer, Heidelberg (2005)

    Chapter  Google Scholar 

  5. Dahlbäck, N., Jönsson, A., Ahrenberg, L.: Wizard of Oz studies – why and how. In: Proceedings of the ACM International Workshop on Intelligent User Interfaces (1993)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. University Duisburg-Essen, Forsthausweg 2, 47057, Duisburg, Germany

    Astrid von der Pütten, Christian Reipen, Antje Wiedmann & Nicole C. Krämer

  2. Sociable Agents Group, University of Bielefeld, 33549, Bielefeld, Germany

    Stefan Kopp

Authors
  1. Astrid von der Pütten
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Christian Reipen
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Antje Wiedmann
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Stefan Kopp
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Nicole C. Krämer
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Human Media Interaction (HMI), University of Twente, EWI (Zilverling), P.O.Box 217, 7500, Enschede, AE, The Netherlands

    Zsófia Ruttkay

  2. Deutsches Forschungszentrum für künstliche Intelligenz (DFKI), Campus D3.2, 66123, Saarbrücken, Germany

    Michael Kipp

  3. Human Media Interaction Group,Dept. of Computer Science, University of Twente, P.O. Box 217, 7500, Enschede, AE, The Netherlands

    Anton Nijholt

  4. Center for Analysis and Design of Intelligent Agents, CADIA, School of Computer Science, Reykjavik University, Kringlan 1, 103, Reykjavik, Iceland

    Hannes Högni Vilhjálmsson

Rights and permissions

Reprints and permissions

Copyright information

© 2009 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

von der Pütten, A., Reipen, C., Wiedmann, A., Kopp, S., Krämer, N.C. (2009). The Impact of Different Embodied Agent-Feedback on Users´ Behavior. In: Ruttkay, Z., Kipp, M., Nijholt, A., Vilhjálmsson, H.H. (eds) Intelligent Virtual Agents. IVA 2009. Lecture Notes in Computer Science(), vol 5773. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04380-2_86

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-04380-2_86

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-04379-6

  • Online ISBN: 978-3-642-04380-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation