Abstract
Inherent complexity of the e-Government application domain is also reflected in the workflows of e-Government service provision. This paper reports on how some real examples e-Government service workflows were modeled in a simple and structured fashion by recognizing and re-using recurring segments. Such an approach, drawing from current workflow modeling trends, presents important potential to facilitate e-Government workflow modeling by enabling systematic and rapid design of new service workflows, as well as progressive construction of a repository of e-Government workflow segments that could also host best practice workflows.
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Verginadis, G., Gouscos, D., Mentzas, G. (2004). Modeling e-Government Service Workflows Through Recurring Patterns. In: Traunmüller, R. (eds) Electronic Government. EGOV 2004. Lecture Notes in Computer Science, vol 3183. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30078-6_84
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DOI: https://doi.org/10.1007/978-3-540-30078-6_84
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-22916-2
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