Abstract
The correct integration between business intelligence (BI) and knowledge management (KM) allows organizations to make decisions in accordance with their strategic objectives, through accurate and timely information. The present article presents a model that uses emerging technologies to integrate both tools, considering also the technological and knowledge assets (which are key elements in decision making) in order to enable the cognitive download of company employees, innovation and operational excellence.
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Gálvez, A.C., Castañeda, M., Tarazona, G., Calvo, J.M., Wang, L.S.L. (2018). Model of Integration of Business Intelligence and Knowledge Management. In: Uden, L., Hadzima, B., Ting, IH. (eds) Knowledge Management in Organizations. KMO 2018. Communications in Computer and Information Science, vol 877. Springer, Cham. https://doi.org/10.1007/978-3-319-95204-8_43
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DOI: https://doi.org/10.1007/978-3-319-95204-8_43
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