Abstract
This paper describes a mobile application that functions as a professional development tool by leveraging peer feedback in corporate environments. Specifically, the focus has been on feedback about specific events where a behaviour around transversal competencies was evident. The design of the application and the analytics made the attempt to emphasise the professional development dimension of peer feedback, as opposed to merely a quantitative performance management one, and the appropriate aggregation of any analytics so as to avoid any inappropriate employee “surveillance” effects. Moreover, the paper presents results of three trials with employees and line managers in corporate environments. The trials confirmed the hypothesis that our method and application would function positively in combination with or as an improvement upon traditional performance management methods and tools, such as annual performance reviews or \(360^{\circ }\) feedback, assuming there is feedback culture and institutional support in the organisation.
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Notes
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The Q methodology team consisted of Stéphanie Gauttier in addition to the authors.
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As SUPR-Q is a percentile scoring system, these scores mean that the score is higher than the 78.5% of the benchmarked websites at Sauro (2015).
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Acknowledgements
This research is supported by the Learnovate Centre at Trinity College, the University of Dublin. The Learnovate Centre is funded under the Technology Centre Programme through the Government of Ireland’s state agencies Enterprise Ireland and IDA Ireland.
Part of this work has received funding from the European Union’s Horizon 2020 research and innovation programme through the DEVELOP project, under grant agreement No 688127.
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Neelen, M., Kapros, E., Walsh, E. (2018). A Case Study of Peer Feedback as a Continuous Assessment Tool for Transversal Competencies. In: Kapros, E., Koutsombogera, M. (eds) Designing for the User Experience in Learning Systems. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-94794-5_8
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