[go: up one dir, main page]
More Web Proxy on the site http://driver.im/
Skip to main content

Analysis of B2C Mobile Application Characteristics and Quality Factors Based on ISO 25010 Quality Model

  • Conference paper
Mobile Web Information Systems (MobiWIS 2014)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 8640))

Included in the following conference series:

Abstract

The number of mobile applications in mobile market has rapidly increased as new technology and new devices are emerging at remarkable speed which shows mobile applications have an important role in every field of our life. Among those, even some of the mobile applications have a long time life as end-users use those effectively, some of them fail to do so that prevents the companies to reach from their aim. The main reason of that problem results from the quality of the mobile applications. Although there are some methods and metrics to analyze the quality of mobile applications, they have lack of criteria since they are mostly based on ISO 9126 quality model factors which are invalid anymore. This study aims to analyze both mobile commerce applications’ characteristics and quality factors and sub-factors based on ISO 25010 product quality model. Accordingly a quality model is proposed by analysis performed by a group of experts from the mobile software development area. The results of this study aims to help developing more qualified and effective mobile applications from developer perspective.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
£29.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
GBP 19.95
Price includes VAT (United Kingdom)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
GBP 35.99
Price includes VAT (United Kingdom)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
GBP 44.99
Price includes VAT (United Kingdom)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Similar content being viewed by others

References

  1. Gartner, Inc. Gartner Says Worldwide Mobile Application Store Revenue Forecast to Surpass $15 Billion in (2011), http://www.gartner.com/it/page.jsp?id=1529214 (retrieved)

  2. “Mobile Applications - Quality Matters” Dave Donovan. EzineArticles, http://ezinearticles.com/?Mobile-Applications---Quality-Matters&id=6666537

  3. Wang, Y., Jiang, M., Wei, Y.: A Software Quality Framework for Mobile Application Testing. In: The Fourth International Conference on Advances in System Testing and Validation Lifecycle (2012)

    Google Scholar 

  4. Conder, S., Darcey, L.: Android Wireless Application Development, 2nd edn. Addison-Wesley (2011)

    Google Scholar 

  5. Cavano, J.P., McCall, J.: A framework for the measurement of software quality. SIGMETRICS Perform. (1978)

    Google Scholar 

  6. Behkamal, B., Kahani, M., Akbari, M.K.: Customizing ISO 9126 quality model for evaluation of B2B applications. Information and Software Technology (2013)

    Google Scholar 

  7. Software engineering —Product Quality - Part1: Quality Model, International Standard Organization Std. 9126 (2001)

    Google Scholar 

  8. ISO. Software engineering – Software product Quality Requirements and Evaluation (SQuaRE)– Measurement reference model and guide (ISO/IEC 25020:2007). International Standards Organization (2007)

    Google Scholar 

  9. Cheikhi, L., Abran, A.: Investigation of the Relationships Between the Software Quality Models of the ISO 9126 Standard: An Empirical Study Using Taguchi Method. Systems and Software Engineering Process (2012)

    Google Scholar 

  10. ISO/IEC 25010:2011: Systems and software engineering - Systems and software Quality Requirements and Evaluation (SQuaRE) - System and software quality models (2011)

    Google Scholar 

  11. Stefani, A., Stefanis, V., Garofalaki, M.X.J.: Quality Attributes of Consumer-Based M-Commerce Systems. In: IEEE International Conference (2007)

    Google Scholar 

  12. Zaidi, M., Hasan, N.H.Y.: Smart Phones Application development using HTML5 and related technologies: A tradeoff between cost and quality. International Journal of Computer Science Issues (2012)

    Google Scholar 

  13. Zahra, S., Khalid, A., Javed, A.: An Efficient and Effective New Generation Objective Quality Model for Mobile Applications. I. J. Modern Education and Computer Science (2013)

    Google Scholar 

  14. Franke, D., Kowalewski, S.: A Mobile Software Quality Model. In: 12th International Conference (2010)

    Google Scholar 

  15. Wac, K., Fiedler, M., Ickin, S.: Factors Influencing Quality of Experience of Commonly Used Mobile Applications. IEEE Communications Magazine (2012)

    Google Scholar 

  16. Hussain, A., Kutar, M.: Usability Metric Framework for Mobile Phone Application. In: The 10th Annual PostGraduate Symposium on The Convergence of Telecommunications, Networking and Broadcasting (2009)

    Google Scholar 

  17. Ryan, C., Rossi, P.: Software, performance and resource utilisation metrics for context-aware mobile applications. In: Proceedings of the 11th IEEE International Software Metrics Symposium (2005)

    Google Scholar 

  18. Pandi, K., Charaf, H.: Mobile performance metrics for resource management. In: Proceedings of the International Conference on System Science and Engineering. IEEE (2013)

    Google Scholar 

  19. Hussain, A., Ferneley, E.: Usability metric for mobile application: a goal question metric (GQM) approach. In: Proceedings of the 10th International Conference on Information Integration and Web-based Applications & Service (2008)

    Google Scholar 

  20. Franke, D., Weise, C.: Providing A Software Quality Framework For Testing of Mobile Applications. In: Fourth IEEE International Conference (2011)

    Google Scholar 

  21. Dantas, V.L.L., Marinho, F.G., da Costa, A.L., Andrade, R.M.C.: Testing requirements for mobile applications. In: Proceedings of the 24th International Symposium on Computer and Information Sciences (2009)

    Google Scholar 

  22. Liu, Z., Gao, X., Long, X.: Adaptive random testing of mobile application. In: Proceedings of the 2010 2nd International Conference on Computer Engineering and Technology (ICCET) (2010)

    Google Scholar 

  23. Stefani, A., Stefanis, V., Garofalaki, M.X.J.: Quality Attributes of Consumer-Based M-Commerce Systems. In: IEEE International Conference (2007)

    Google Scholar 

  24. Gupta, A., Madan, P.: Impact of Security and Quality Attributes of 3-G Based M-Commerce Systems Based on B2C Operation (2011)

    Google Scholar 

  25. Andreou, S.A., Leonidou, C., Chrysostomou, C., Pitsillides, A., Samaras, G., Schizas, C.N.: Key issues for the design and development of mobile commerce services and applications. Int. J. Mobile Communications (2005)

    Google Scholar 

  26. Creswell, J.W.: Educational Research: Planning, conducting, and evaluating quantitative and qualitative research, 4th edn. Pearson, Boston (2012)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this paper

Cite this paper

Yildiz, E., Bilgen, S., Tokdemir, G., Cagiltay, N.E., Erturan, Y.N. (2014). Analysis of B2C Mobile Application Characteristics and Quality Factors Based on ISO 25010 Quality Model. In: Awan, I., Younas, M., Franch, X., Quer, C. (eds) Mobile Web Information Systems. MobiWIS 2014. Lecture Notes in Computer Science, vol 8640. Springer, Cham. https://doi.org/10.1007/978-3-319-10359-4_21

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-10359-4_21

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-10358-7

  • Online ISBN: 978-3-319-10359-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics