Abstract
Companies subjected to pervasive need for "innovation" that reigns in the mobile market, to schedules and limited budgets; require more effective ways to adapt processes that excel the user experience (UX) to the corporate world pressure. Regardless of the design methodology and its suitability, the most important is to uncover how and where the user’s voice takes place in this process, according to User-Centered Design approach, This study aims to compare antagonistic ways of considering the user’s voice and asks to what extent the principles of ISO 924120/2010 are respected on behalf of the end user of the product in one of the most currently used methodologies, Scrum.
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Chammas, A., Quaresma, M., Mont’Alvão, C.R. (2014). An Analysis of Design Methodologies of Interactive System for Mobiles. In: Marcus, A. (eds) Design, User Experience, and Usability. User Experience Design for Diverse Interaction Platforms and Environments. DUXU 2014. Lecture Notes in Computer Science, vol 8518. Springer, Cham. https://doi.org/10.1007/978-3-319-07626-3_20
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DOI: https://doi.org/10.1007/978-3-319-07626-3_20
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-07625-6
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