Abstract
Art is a fundamental part of human experience. Today the fruition of art is often mediated by new technologies such as virtual environments reproducing museums and expositions, and even more during the COVID-19 pandemic and related safety measures that confined people in their homes for long periods. Different factors can influence involvement/engagement (as a component of sense of presence) and emotions during art fruition in virtual museums. For example, while supporting information enriches real-life art fruition, some literature suggests that art should be accessed in silence. This study aimed at analyzing participants’ experience of a virtual museum with or without supporting information (audio guides), by implementing both self-report and facial expressions analysis. Results show that emotions as shown by facial expressions (specifically happiness, anger, confusion) differed between conditions, highlighting a more positive experience for the participants who explored the virtual museum without audio guides. It is possible that audio guides may generate information overload within virtual museums, and that sometimes (especially in art-focused exhibitions, where emotions and deep personal reflection are important), the opportunity to visit in silence should be guaranteed. The discussion gives indications for media design to support immersive and pleasant art fruition experience, as well as future research focused on the involvement/engagement component of sense of presence.
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Mauri, M., Triberti, S., Villani, D. (2023). The Silence of Art: Investigating the Emotional Experience of a Virtual Museum by Facial Expression Analysis. In: De Paolis, L.T., Arpaia, P., Sacco, M. (eds) Extended Reality. XR Salento 2023. Lecture Notes in Computer Science, vol 14219. Springer, Cham. https://doi.org/10.1007/978-3-031-43404-4_19
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