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The City Makes Its Mark in a Review on Digital Communication and Citizenship

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Information Systems and Technologies (WorldCIST 2023)

Abstract

This article delves into the intersections of place branding, digital strategic communication, citizenship, and tourism. It explores the dynamic relationship between these concepts, particularly within the context of Brazilian city governments. With an emphasis on reflexivity, the study investigates how governments manage their public image and engage citizens through digital channels. Simultaneously, it examines how these governments strategically position their cities as attractive tourist destinations. By analyzing these tensions and synergies, the article provides insights into the complex landscape of communication strategies employed by Brazilian city governments, which aim to balance citizen engagement and tourism promotion.

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Correspondence to José Gabriel Andrade .

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Andrade, J.G., Sampaio, A., Garcia, J.E., Fonseca, M.J. (2024). The City Makes Its Mark in a Review on Digital Communication and Citizenship. In: Rocha, A., Adeli, H., Dzemyda, G., Moreira, F., Colla, V. (eds) Information Systems and Technologies. WorldCIST 2023. Lecture Notes in Networks and Systems, vol 802. Springer, Cham. https://doi.org/10.1007/978-3-031-45651-0_9

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