Abstract
His study aims to explain the problems of online transportation in big cities such as Jakarta, Medan, and Surabaya in Indonesia. The method used in this research is qualitative analysis. Furthermore, this study uses Nvivo-12 Plus Software to analyze qualitative data and present cross-tabulation and Visual analysis. There are five stages in using the Nvivo application in this study: data collection, data coding, data classification, and data presentation. The data that has been processed with Nvivo-12 Plus is then carried out with qualitative analysis. The data sources in this study were from well-known local media websites. The findings in this study indicate that the highest level of problems for online transportation is DKI Jakarta, with seven problems: congestion problems, fictional orders, violence, tariff problems, licensing, quotas, and zoning, Ranked second in Surabaya with problems of thought order, tariffs, permits, quotas, zones, and permits, Then the third rank is Medan City, with licensing problems, quota problems, and the controversy over the Minister of Transportation Regulation No. 108 of 2017. This study only analyzes the problems that arise due to online transportation by comparing them in three big cities. Further research is needed regarding the government's response in providing solutions to the problems caused by the arrival of online transportation.
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Amri, P., Mutiarin, D., Nurmandi, A. (2022). Comparison of Online Transportation Policy Problems Between Major Cities in Indonesia. In: Stephanidis, C., Antona, M., Ntoa, S., Salvendy, G. (eds) HCI International 2022 – Late Breaking Posters. HCII 2022. Communications in Computer and Information Science, vol 1654. Springer, Cham. https://doi.org/10.1007/978-3-031-19679-9_30
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