Abstract
E-learning is the process of acquiring knowledge through electronic devices such as computers and smart devices connected to the internet, facilitating users to learn anytime and anywhere. E-learning through modern virtual classroom platforms combines a variety of technological tools aiming at successful and effective distance learning, enhancing the sense of social presence and team spirit among students, while allowing teachers to communicate with students in ways that traditional in-person learning does not offer. This article addresses the issue of evaluating e-learning systems that utilize the virtual classroom model, highlighting the features and requirements they must meet. As such, an ISO-based standard for the evaluation of e-learning platforms in a virtual classroom is proposed, aiming at the satisfaction of students and teachers. Finally, four modern software products that are widely used for the e-learning process in a virtual classroom are assessed, based on the proposed evaluation standard.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Notes
- 1.
G2: Simple comparison among software and users’ rating, www.g2.com/compare/adobe-connect-vs-blackboard-collaborate-vs-learncube-vs-vedamo-virtual-classroom, last accessed 2021/31/12.
References
Al-Rahmi, W.M., Othman, M.S., Yusuf, L.M.: Exploring the factors that affect student satisfaction through using e-learning in Malaysian higher education institutions. Mediterran. J. Soc. Sci. 6(4) (2015)
Krouska, A., Troussas, C., Sgouropoulou, C.: A cognitive diagnostic module based on the repair theory for a personalized user experience in e-learning software. Computers 10, 140 (2021). https://doi.org/10.3390/computers10110140
Chou, C.: Interactivity and interactive functions in web-based learning systems: a technical framework for designers. Br. J. Edu. Technol. 34(3), 265–279 (2003)
Al-Nuaim, H.A.: The use of virtual classrooms in e-learning: a case study in King Abdulaziz University, Saudi Arabia. E-Learn. Dig. Media 9(2), 211–222 (2012)
Wardani, R., et al.: Improving online learning interactivity with 3D virtual classroom models. J. Phys. Conf. Ser. 2111(1), 10 (2021)
Ouadoud, M., Chkouri, M.Y., Nejjari, A., El Kadiri, K.E.: Studying and analyzing the evaluation dimensions of e-learning platforms relying on a software engineering approach. Int. J. Emerg. Technol. Learn. 11(01), 11–20 (2016)
Troussas, C., Krouska, A., Alepis, E., Virvou, M.: Intelligent and adaptive tutoring through a social network for higher education. New Rev. Hypermedia Multimedia 26(3–4), 138–167 (2020)
Troussas, C., Krouska, A., Giannakas, F., Sgouropoulou, C., Voyiatzis, I.: An alternative educational tool through interactive software over Facebook in the era of COVID-19. In: Novelties in Intelligent Digital Systems, pp. 3–11. IOS Press (2021)
Troussas, C., Krouska, A., Sgouropoulou, C.: Enriching mobile learning software with interactive activities and motivational feedback for advancing users’ high-level cognitive skills. Computers 11(2), 18 (2022)
Troussas, C., Krouska, A., Sgouropoulou, C.: A novel teaching strategy through adaptive learning activities for computer programming. IEEE Trans. Educ. 64(2), 103–109 (2020)
Suryani, N.K., Sugianingrat, W.: Student e-learning satisfaction during the covid-19 pandemic in Bali, Indonesia - Kepuasan Siswa Mengikuti E-Learning Selama Pandemi Covid-19 di Indonesia. Jurnal Economia 17(1), 141–151 (2021)
Moore, M.G., Kearsley, G.: Distance Education: A Systems View, 2nd edn. Wadsworth, Belmont, CA (2005)
Krouska, A., Virvou, M.: An enhanced genetic algorithm for heterogeneous group formation based on multi-characteristics in social-networking-based learning. IEEE Trans. Learn. Technol. 13(3), 465–476 (2019)
Adewale, O.S., Ibam, E.O., Alese, B.K.: A web-based virtual classroom system model. Turkish Online J. Dist. Educ. 13(1), 211–223 (2012)
Johnson, D.W.: Student-student interaction: the neglected variable in education. Educ. Res. 10(1), 5–10 (1981)
Daly, D., Rasmussen, A.V., Dalsgaard, A.: Learning about midwifery in another country from a distance: evaluation of a virtual classroom learning session. Nurse Educ. Today 75, 47–52 (2019)
Hiltz, S.R.: Correlates of learning in a virtual classroom. Int. J. Man Mach. Stud. 39, 71–98 (1993)
I.S.O.: Iso. IEC25010: 2011 Systems and software engineering–Systems and software Quality Requirements and Evaluation (SQuaRE)–System and software quality models. International Organization for Standardization (2011)
Dragogiannis, K., Papadopoulou, P., Pantelopoulou, S., Tsolou, O.: E-learning system evaluation for in-service education and training. In: 1st WSEAS International Conference on Computer Supported Education (COSUE 2013). Athens (2013)
Al-Sarrayrih, H., Knipping, L., Zorn, E.: Evaluation of a MOODLE based learning management system applied at berlin institute of techology based on ISO-9126. In: Conference ICL2010. Belgium (2010)
Balahadia, F.F., Urera Jr., F.L.: ICTeachMUPO: an evaluation of information e-learning module system for faculty and students. Int. J. Comput. Sci. Res. 3(1), 163–188 (2020)
Manglapuz, S.J.R., Lacatan, L.L.: Academic management android application for student performance analytics: a comprehensive evaluation using Iso 25010:2011. Int. J. Innov. Technol. Explor. Eng. 8(12) (2019)
Krouska, A., Troussas, C., Virvou, M.: A literature review of social networking- based learning systems using a novel ISO-based framework. Intell. Dec. Technol. 13(2), 1–17 (2019)
Aguirre, A.F., Villareal-Freire, Á., Gil, R., Collazos, C.A.: Extending the concept of user satisfaction in e-learning systems from ISO/IEC 25010. In: Marcus, A., Wang, W. (eds.) DUXU 2017. LNCS, vol. 10290, pp. 167–179. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-58640-3_13
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Coulianos, N., Sapalidou, A., Krouska, A., Troussas, C., Sgouropoulou, C. (2023). Evaluating E-Learning Process on Virtual Classroom Systems Using an ISO-Based Model. In: Krouska, A., Troussas, C., Caro, J. (eds) Novel & Intelligent Digital Systems: Proceedings of the 2nd International Conference (NiDS 2022). NiDS 2022. Lecture Notes in Networks and Systems, vol 556. Springer, Cham. https://doi.org/10.1007/978-3-031-17601-2_4
Download citation
DOI: https://doi.org/10.1007/978-3-031-17601-2_4
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-17600-5
Online ISBN: 978-3-031-17601-2
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)