Abstract
In recent years, artificial intelligence (AI) has become increasingly relevant for organizations to exploit business-related databases and remain competitive. However, even though those technologies offer a huge potential to improve organizational performance, many companies face challenges when adopting AI technologies due to missing organizational and AI capability requirements. Whereas existing research often focuses on technological requirements for the application of AI, this study focuses on those challenges by investigating the influence of organizational culture on a company’s AI capability and its organizational performance. We conducted a quantitative study in Scandinavia and employed a questionnaire receiving 299 responses. The results reveal a strong positive relationship between organizational culture, AI capabilities, and organizational performance.
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Notes
- 1.
Due to space restrictions, we are not able to present the questionnaire in this paper. The reader is advised to contact the authors of the paper for access to the survey.
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Bley, K., Fredriksen, S.F.B., Skjærvik, M.E., Pappas, I.O. (2022). The Role of Organizational Culture on Artificial Intelligence Capabilities and Organizational Performance. In: Papagiannidis, S., Alamanos, E., Gupta, S., Dwivedi, Y.K., Mäntymäki, M., Pappas, I.O. (eds) The Role of Digital Technologies in Shaping the Post-Pandemic World. I3E 2022. Lecture Notes in Computer Science, vol 13454. Springer, Cham. https://doi.org/10.1007/978-3-031-15342-6_2
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