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How Digital Literacy, Could Impact Environmental Scanning, Business Intelligence and Knowledge Management?

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Knowledge Management in Organisations (KMO 2022)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1593))

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Abstract

To answer the question: How could digital literacy (DL) have an impact on Environmental Scanning (ES), Business Intelligence (BI) and knowledge management (KM)? We have designed a model adapted from our previous research built on the commonality between the three fields of Big Data (BD), BI & KM and arguing in favor of their bridging to help managers make an informed strategic decision. Empirical studies carried out in the Tunisian context have shown the limits of the initial model confronted in particular with the problem of the lack of transversal skills in digital literacy within Tunisian organizations.

The improved model aims to go beyond this limit and push managers to consider the skills of DL as a critical success factor and the cement allowing better “urbanization” of the different blocks of the strategic information system.

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Notes

  1. 1.

    https://www.crayon.co/hubfs/Ebooks/Crayon-State-of-Competitive-Intelligence-2019.pdf?hsCtaTracking=a97bc346-a753-4e71-ae5d-053947b950ac%7C7e9e1578-d08a-4541-98ad-59b0a542b6de.

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Authors and Affiliations

  1. Univ. Manouba, ESCT, LIGUE, Campus Universitaire Manouba, 2010, Manouba, Tunisia

    Souad Kamoun-Chouk

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  1. Souad Kamoun-Chouk
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Correspondence to Souad Kamoun-Chouk .

Editor information

Editors and Affiliations

  1. Staffordshire University, Stoke-on-Trent, UK

    Lorna Uden

  2. University of Kaohsiung, Kaohsiung, Taiwan

    I-Hsien Ting

  3. FernUniversität in Hagen, Hagen, Germany

    Birgit Feldmann

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Kamoun-Chouk, S. (2022). How Digital Literacy, Could Impact Environmental Scanning, Business Intelligence and Knowledge Management?. In: Uden, L., Ting, IH., Feldmann, B. (eds) Knowledge Management in Organisations. KMO 2022. Communications in Computer and Information Science, vol 1593. Springer, Cham. https://doi.org/10.1007/978-3-031-07920-7_8

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  • DOI: https://doi.org/10.1007/978-3-031-07920-7_8

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-07919-1

  • Online ISBN: 978-3-031-07920-7

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