Abstract
Organizations have implemented business intelligence (BI) applications to realize a variety of organizational benefits. However, a majority of BI application implementation projects are unsuccessful. One of the main reasons for the failure is end user resistance to adopt BI applications that their organization chose. Therefore, it is important to understand how to facilitate individual adoption of BI application. This study proposes a technology acceptance model for the systematic evaluation of administrative activities in public hospitals, using the example of a (BI) software package. The proposed model is based on an expanded Technology Acceptance Model (TAM) and previous surveys of IT implementation success factors and reviews of relevant change management variables.
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Kapetaneas, N., Kitsios, F. (2022). Digital Transformation Approach to Public Hospitals Environment: Technology Acceptance Model for Business Intelligence Applications. In: Themistocleous, M., Papadaki, M. (eds) Information Systems. EMCIS 2021. Lecture Notes in Business Information Processing, vol 437. Springer, Cham. https://doi.org/10.1007/978-3-030-95947-0_32
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