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Interaction Between Negative Emotion Regulation Strategy, Voice Emotion and Gender

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Advances in Industrial Design (AHFE 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 260))

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Abstract

In order to improve the user experience of negative emotion regulation of intelligent voice interaction products, this paper discusses the cognitive reappraisal and expression suppression strategy and Acceptance and Commitment Therapy (ACT). These three negative emotion regulation methods, sound positive and negative emotion rhythm, the interaction between voice gender and participant gender and the regulation effect on participant negative emotion are discussed. A four factor mixed experimental design was adopted. The participants were asked to fill in the experience emotion scale before and after watching the emotional arousal video to determine whether the negative emotions of the participants were awakened. Then the participants were asked to listen to two emotion regulation audio. After listening to each audio, they were required to fill in the experience emotion scale. The interaction between the four factors was obtained by statistical analysis of the experimental data. In the face of positive emotion rhythm, the negative emotion regulation effect of women is better than that of men. On the contrary, in the face of negative emotion rhythm, the negative emotion regulation effect of men is better than that of women. Compared with male voice, female voice can regulate people’s negative emotions more effectively. At the level of positive emotion rhythm, the effect of expression suppression on negative emotion regulation is better than that of cognitive reappraisal, and the effect of ACT is the worst. At the level of negative emotion rhythm, the effect of cognitive reappraisal and ACT is almost the same and better than that of expression suppression. In the face of fear and sadness, there is interaction among gender, regulation mode and voice emotion rhythm. In the face of negative emotion of male participants, the combination of positive emotion rhythm and expression suppression has the best regulation effect.

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Author information

Authors and Affiliations

  1. Hunan University, Yuelu Mountain, Changsha, Hunan, China

    Cuidi Wu, Yonghong Liu & Jiahe Zhang

Authors
  1. Cuidi Wu
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  2. Yonghong Liu
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  3. Jiahe Zhang
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Editor information

Editors and Affiliations

  1. Department of Industrial Design, University of Illinois at Urbana-Champaign, Champaign, IL, USA

    Cliff Sungsoo Shin

  2. Dipartimento di Architettura, Università degli Studi G. d’Annunzio, Pescara, Italy

    Giuseppe Di Bucchianico

  3. System Design and Management, Keio University, Musashino, Japan

    Shuichi Fukuda

  4. DAAP School of Design, University of Cincinnati, Cincinnati, OH, USA

    Yong-Gyun Ghim

  5. Faculty of Architecture, University of Lisbon, Lisbon, Portugal

    Gianni Montagna

  6. Faculty of Architecture, University of Lisbon, Lisbon, Portugal

    Cristina Carvalho

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Wu, C., Liu, Y., Zhang, J. (2021). Interaction Between Negative Emotion Regulation Strategy, Voice Emotion and Gender. In: Shin, C.S., Di Bucchianico, G., Fukuda, S., Ghim , YG., Montagna, G., Carvalho, C. (eds) Advances in Industrial Design. AHFE 2021. Lecture Notes in Networks and Systems, vol 260. Springer, Cham. https://doi.org/10.1007/978-3-030-80829-7_94

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  • DOI: https://doi.org/10.1007/978-3-030-80829-7_94

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-80828-0

  • Online ISBN: 978-3-030-80829-7

  • eBook Packages: EngineeringEngineering (R0)

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