Abstract
In this paper, we consider how to help people build reasonable trust in logistics robots through human-machine interface design in the post-epidemic era, achieving the goal of increasing logistics robots’ utilization rate. Based on people’s demand for logistics robots in the epidemic and the analysis from three aspects: logistics vehicles, trust issues, and Acute Stress Symptoms (ASSs), and then analyzed the design method to get the man-machine interface design strategy: a design for positive emotions while highlighting the system’s transparency. This research provides designers and researchers with design strategies and guidance by obtaining a design strategy for a specific logistics robots design case.
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The research supported by the Natural Science Foundation of Hunan Province, China (Z202032450286).
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Lei, Y., Tan, Z., Su, W. (2021). Research on Trust Oriented Interface Design Method of Logistics Robots in the Post Epidemic Era. In: Shin, C.S., Di Bucchianico, G., Fukuda, S., Ghim , YG., Montagna, G., Carvalho, C. (eds) Advances in Industrial Design. AHFE 2021. Lecture Notes in Networks and Systems, vol 260. Springer, Cham. https://doi.org/10.1007/978-3-030-80829-7_90
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