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Architecting Intelligent Service Ecosystems: Perspectives, Frameworks, and Practices

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Perspectives in Business Informatics Research (BIR 2021)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 430))

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Abstract

The current advancement of Artificial Intelligence (AI) combined with other digitalization efforts significantly impacts service ecosystems. Artificial intelligence has a substantial impact on new opportunities for the co-creation of value and the development of intelligent service ecosystems. Motivated by experiences and observations from digitalization projects, this paper presents new methodological perspectives and experiences from academia and practice on architecting intelligent service ecosystems and explores the impact of artificial intelligence through real cases supporting an ongoing validation. Digital enterprise architecture models serve as an integral representation of business, information, and technological perspectives of intelligent service-based enterprise systems to support management and development. This paper focuses on architectural models for intelligent service ecosystems, showing the fundamental business mechanism of AI-based value co-creation, the corresponding digital architecture, and management models. The focus of this paper presents the key architectural model perspectives for the development of intelligent service ecosystems.

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Author information

Authors and Affiliations

  1. Reutlingen University, Reutlingen, Germany

    Alfred Zimmermann

  2. Munich University of Applied Sciences, Munich, Germany

    Rainer Schmidt

  3. University of Rostock, Rostock, Germany

    Kurt Sandkuhl

  4. Keio University, Tokyo, Japan

    Yoshimasa Masuda

  5. Carnegie Mellon University, Pittsburgh, USA

    Yoshimasa Masuda

  6. University of Quebec at Chicoutimi, Saguenay, Canada

    Abdellah Chehri

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  1. Alfred Zimmermann
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  2. Rainer Schmidt
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  3. Kurt Sandkuhl
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  4. Yoshimasa Masuda
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  5. Abdellah Chehri
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Corresponding author

Correspondence to Alfred Zimmermann .

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Editors and Affiliations

  1. Babeș-Bolyai University, Cluj Napoca, Romania

    Robert Andrei Buchmann

  2. University of Camerino, Camerino, Italy

    Andrea Polini

  3. Linköping University, Linköping, Sweden

    Björn Johansson

  4. University of Vienna, Vienna, Austria

    Dimitris Karagiannis

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Zimmermann, A., Schmidt, R., Sandkuhl, K., Masuda, Y., Chehri, A. (2021). Architecting Intelligent Service Ecosystems: Perspectives, Frameworks, and Practices. In: Buchmann, R.A., Polini, A., Johansson, B., Karagiannis, D. (eds) Perspectives in Business Informatics Research. BIR 2021. Lecture Notes in Business Information Processing, vol 430. Springer, Cham. https://doi.org/10.1007/978-3-030-87205-2_10

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  • DOI: https://doi.org/10.1007/978-3-030-87205-2_10

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