Abstract
The purpose of this study is to compare information on COVID-19 mitigation in Indonesia through the Twitter accounts @dinkesJKT and @pikobar_jabar and analyze them using a qualitative descriptive approach. Meanwhile, this research method used the NVivo 12 Plus application to collect data, including word frequency and chemical crosstab. This study’s findings or novelty were the four message variables or mitigation information. They were health protocol call information, COVID-19 vaccination, COVID-19 data, and the PSBB (large-scale social restrictions) policy. Furthermore, the difference or comparison regarding the two Twitter accounts’ contents was the quantity of information provision. The @dinkesJKT account in one year tweeted 1078 posts, and the @pikobar_jabar account had 2,624 Tweets. From this data, Jakarta Province has used Twitter more heavily to provide information on COVID-19 mitigation. The difference in mitigation information from the two Twitter accounts was the dominance of different messages in quantity.
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Setiawan, R.E.B., Nurmandi, A., Muallidin, I., Kurniawan, D., Salahudin (2022). Technology for Governance: Comparison of Disaster Information Mitigation of COVID-19 in Jakarta and West Java. In: Ahram, T., Taiar, R. (eds) Human Interaction, Emerging Technologies and Future Systems V. IHIET 2021. Lecture Notes in Networks and Systems, vol 319. Springer, Cham. https://doi.org/10.1007/978-3-030-85540-6_17
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