Abstract
Engagement of different teams in complex organizations lead team members to be more productive, more motivated and lower the possibility of quitting. Gamification is one of the tools that we can rely on to increase different teams’ engagement. Gamification is known as a fun increasing factor in doing the normal day-to-day work while achieving the desired objectives. In this paper, we present a Gamification framework that can be used to achieve our defined engagement drives. In addition, we are presenting our practical experience in applying some gamification strategies and approaches into one of the most complex sectors which is the Automotive sector, in which there is a paradigm shift especially with all of these new technologies like, Autonomous driving, Artificial intelligence, machine learning, wireless communication and cyber security. Our results show an increase in productivity and engagement between different teams after adopting the proposed gamification framework.
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Acknowledgement
We would like to thank EuroSPI community for the support provided during developing our research, especially Dr. Richard Messnarz, Mr. Ricardo Colomo-Palacios, Mr. Murat Yilmaz and Mr. Bernhardt Steger.
We wish to extend our special thanks to Valeo Egypt executive management, Quality Assurance and Process Improvement teams for their efforts in applying the mentioned gamification practices especially QA Senior Department Head; Mr. Ashraf Rizkallah and Process Improvement Team senior manager; Mr. Ahmed Alboarie.
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Mounir, M., Badr, K., Sameh, S. (2021). Gamification Framework in Automotive SW Development Environment to Increase Teams Engagement. In: Yilmaz, M., Clarke, P., Messnarz, R., Reiner, M. (eds) Systems, Software and Services Process Improvement. EuroSPI 2021. Communications in Computer and Information Science, vol 1442. Springer, Cham. https://doi.org/10.1007/978-3-030-85521-5_18
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