Abstract
This paper explores a modeling and simulation framework in healthcare following a process-centric approach. We focus on an innovative hospital service, Hospital at Home. The framework introduces a business process analysis to detect weakness and bottlenecks, including simulation to perform scenario analysis and the integration to e-Health solutions. The aim is to investigate the role of technological innovations as telemedicine and televisiting in order to explore the impact on both patient well-being and business process management. This work provides an overview of the functioning of the actual process. The outcome of the here proposed framework allows hospital managers to evaluate the extension of this kind of healthcare service, e.g. to other hospital departments or territorial contexts. The direct and positive impact of assistive technologies on the quality of life of patients, has an impact on the overall management of the organizational processes. First, we describe how this kind of service, its presence on the territory, its adaptability and the interaction with telemedicine improves benefits both for patients and operators. Second, we discuss how the approach is suitable to be applied in case of emergency situation, e.g. COVID-19.
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Notes
- 1.
The current work discuss the project “La CAsa nel Parco” (CANP) in the Italian Regione Piemonte, supported by European funds. See website of the project: http://casanelparco-project.it/.
- 2.
See Program “Innova per l’Italia” https://innovazione.gov.it/innova-per-l-Italia-la-tecnologia-e-l-innovazione-in-campo-contro-l-emergenza-covid-19/.
- 3.
Ticuro Reply platform by Santer, Reply S.p.A., Turin, To, Italy.
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Acknowledgements
The current research was conducted in the project “CANP - CAsa Nel Parco” of Regione Piemonte funded by POR FESR PIEMONTE 2014-2020. We are grateful for the collaboration of the “City of Health and Science” of Torino (Italy). We are also grateful to the partners involved in the project. A special thanks to Prof. Antonio Di Leva, Paolo Agrosi, and Paolo Giraudo for their relevant research support.
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Amantea, I.A., Sulis, E., Boella, G., Marinello, R., Grosso, M., Crespo, A. (2022). A Modeling Framework for an Innovative e-Health Service: The Hospital at Home. In: Obaidat, M.S., Oren, T., Rango, F.D. (eds) Simulation and Modeling Methodologies, Technologies and Applications. SIMULTECH 2020. Lecture Notes in Networks and Systems, vol 306. Springer, Cham. https://doi.org/10.1007/978-3-030-84811-8_6
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