Abstract
In this paper, we discuss the characteristics of a smartphone system that behaves as an automated e-coach that supports behavior change. To mimic the behavior of a human coach and to build a relationship with the end-user, the system offers a conversational experience and behaves as an active virtual coach that discusses various aspects with the coachee about the therapy. For that, the system provides two types of integrated interfaces that we call the ‘Talk-and-Tools’ paradigm. Talk provides the functionality for the conversational experience, while various Tool-interfaces form a coherent structure of input and output facilities that enable the user to get access to and manipulate relevant information. Currently, the system supports cognitive behavior therapy for insomnia, but its generic design targets at a broad range of application domains. Various types of tests and user evaluations were performed, ranging from expert analysis to a randomized controlled trial with insomnia patients.
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The research was supported by Philips and Technology Foundation STW, Nationaal Initiatief Hersenen en Cognitie NIHC under the Partnership program Healthy Lifestyle Solutions.
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Beun, R.J. (2020). E-Coaching as a Persuasive Support in Self-management Programs for Health. In: Ahram, T., Taiar, R., Colson, S., Choplin, A. (eds) Human Interaction and Emerging Technologies. IHIET 2019. Advances in Intelligent Systems and Computing, vol 1018. Springer, Cham. https://doi.org/10.1007/978-3-030-25629-6_64
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DOI: https://doi.org/10.1007/978-3-030-25629-6_64
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