[go: up one dir, main page]
More Web Proxy on the site http://driver.im/
Skip to main content

Exploring Service Science

9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings

  • Conference proceedings
  • © 2018

Overview

Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 331)

Included in the following conference series:

Conference proceedings info: IESS 2018.

This is a preview of subscription content, log in via an institution to check access.

Access this book

Subscribe and save

Springer+ Basic
£29.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

eBook GBP 35.99
Price includes VAT (United Kingdom)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book GBP 44.99
Price includes VAT (United Kingdom)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

About this book

This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018.

The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

Similar content being viewed by others

Keywords

Table of contents (30 papers)

  1. Smart Service Processes

Other volumes

  1. Exploring Service Science

Editors and Affiliations

  • Karlsruhe Service Research Institute (KSRI), Karlsruhe Institute of Technology, Karlsruhe, Germany

    Gerhard Satzger

  • INESC TEC, Universidade do Porto, Porto, Portugal

    Lia Patrício

  • Institute for Manufacturing, University of Cambridge, Cambridge, UK

    Mohamed Zaki

  • Karlsruhe Service Research Institute (KSRI), Karlsruhe Institute of Technology, Karlsruhe, Germany

    Niklas Kühl, Peter Hottum

Bibliographic Information

Publish with us