Abstract
Health information systems are key assets in managing health units’ daily operations. Nevertheless, literature is scarce concerning information systems for increasing and managing hospital productivity. This study aims at filling such gap through an empirical research based on large Portuguese hospital.
Specifically, a dashboard prototype is proposed addressing productivity indicators in areas such as assistance, hospitalization, surgery, among others.
This dashboard is tuned using a design science research approach where health experts successively validate the prototype.
Interviews are conducted to assess the benefits of using our proposal to manage productivity on a daily basis.
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Fundação para a Ciência e Tecnologia trough the project ISTAR UID/MULTI/4466/2016.
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Pestana, M., Pereira, R., Moro, S. (2018). A Productivity Dashboard for Hospitals: An Empirical Study. In: Wrycza, S., Maślankowski, J. (eds) Information Systems: Research, Development, Applications, Education. SIGSAND/PLAIS 2018. Lecture Notes in Business Information Processing, vol 333. Springer, Cham. https://doi.org/10.1007/978-3-030-00060-8_14
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