[go: up one dir, main page]
More Web Proxy on the site http://driver.im/
Skip to main content

The Organic and the Mechanistic Form of Managing Knowledge in Software Development

  • Conference paper
  • First Online:
Advances in Learning Software Organizations (LSO 2001)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2176))

Included in the following conference series:

  • 314 Accesses

Abstract

This paper presents a framework for knowledge management in software development. The dimensions of the framework are drawn from organization theory. Therefore, it allows for a systematic comparison of knowledge management activities in different companies. By applying established theories from various disciplines, two basic forms of knowledge management can be derived from this framework. The organic form is fitting when the primary intention of knowledge transfer is achieving innovation effects. The mechanistic form is suitable for companies mainly aiming at leveraging existing knowledge. The findings of a survey generally support the existence of the two forms of knowledge management in practice. However, both forms may coexist, when referred to distinct dimensions of knowledge like application domain, methodological, and technical knowledge.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
£29.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
GBP 19.95
Price includes VAT (United Kingdom)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
GBP 35.99
Price includes VAT (United Kingdom)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
GBP 44.99
Price includes VAT (United Kingdom)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Similar content being viewed by others

References

  1. Jones, C.: Patterns of Software Systems Failure and Success. International Thomson Computer Press, London (1996)

    Google Scholar 

  2. Anderson, C.: A World Gone Soft: A Survey of the Software Industry. IEEE Engineering Management Review, 24 (4) (1996), 21–36

    Google Scholar 

  3. Basili, V.R., Caldiera, G., Rombach, H.D.: Experience Factory. In: Marciniak, J.J. (eds.): Encyclopedia of Software Engineering, John Wiley & Sons, New York (1994), 469–476

    Google Scholar 

  4. Brössler, P.: Knowledge Management at a Software House: A Progress Report. In: Bomarius, F. (eds.): Proceedings of the Workshop on Learning Software Organizations, June 16th, Kaiserlautern (1999), 77–83

    Google Scholar 

  5. Houdek, F., Kempter, H.: Quality patterns-An approach to packaging software engineering experience. ACM SIGSOFT Software Engineering Notes, 22(3) (1997), 81–88

    Article  Google Scholar 

  6. Johansson, C., Hall, P., Coquard, M.: Talk to Paula and Peter-They are Experienced. In: In: Bomarius, F. (eds.): Proceedings of the Workshop on Learning Software Organizations, June 16th, Kaiserlautern (1999), 69–76

    Google Scholar 

  7. Davenport, T.H., Probst, G. (eds.): Knowledge Management Case Book: Siemens Best Practices, MCD, Munich (2001)

    Google Scholar 

  8. American Productivity amp;Quality Center (eds.): Arthur Andersen. Tech. Report, APQC, Houston (1997)

    Google Scholar 

  9. Davenport, T.H., Prusak, L.: Working Knowledge: How Organizations Manage What They Know. Boston (1997)

    Google Scholar 

  10. Heppner, K.: Organisation des Wissenstransfers: Grundlagen, Barrieren und Instrumente. Gabler, Wiesbaden/Germany (1997)

    Google Scholar 

  11. Roehl, H.: Instrumente der Wissensorganisation. Gabler, Wiesbaden/Germany (2000)

    Google Scholar 

  12. Althoff, K.-D., Müller, W., Nick, M., Snoek, B.: KM-PEB: An Online Experience Base on Knowledge Management Technology. In: Blanzieri, E., Portinale, L. (eds.), Advances in Case-Based Reasoning-Proc. 5th European Workshop on Case-Based Reasoning, Springer, Berlin (2000), 335–347

    Google Scholar 

  13. Probst, G., Raub, S., Romhardt, K.: Wissen Managen: Wie Unternehmen Ihre wertvollste Ressource optimal nutzen. 3rd ed., Gabler, Wiesbaden/Germany (1999)

    Google Scholar 

  14. North, K.: Wissensorientierte Unternehmensführung: Wertschöpfung durch Wissen. 2nd ed., Gabler, Wiesbaden/Germany (1999)

    Google Scholar 

  15. Straub, D., Karahanna, E.: Knowledge Worker Communications and Recipient Availability: Toward a Task Closure Explanation of Media Choice. Organization Science, 9 (2) (1998), 160–175

    Article  Google Scholar 

  16. Hansen, M.T., Nohira, N., Tierney, T.: What’s your Strategy for Managing Knowledge? Harvard Business Review, 77(2) (1999), 106–116

    Google Scholar 

  17. Mintzberg, H. The Structuring of Organizations. A Synthesis of the Research. Prentice-Hall, Englewood Cliffs (1979)

    Google Scholar 

  18. Schindler, M.: Wissensmanagement in der Projektabwicklung: Grundlagen, Determinanten und Gestaltungskonzepte eines ganzheitlichen Projektwissensmanagements. Eul, Lohmar/Germany (2000)

    Google Scholar 

  19. Romhardt, K.: Die Organisation aus der Wissensperspektive: Möglichkeiten und Grenzen der Intervention. Gabler, Wiesbaden/Germany (1998)

    Google Scholar 

  20. Osterloh, M., Frey, B.S.: Motivation, Knowledge Transfer, and Organizational Forms. Organization Science, 11 (5) (2000), 538–550

    Article  Google Scholar 

  21. Roos, J., Von Krogh, G.: Figuring Out Your Competence Configuration. European Management Journal, 10 (4) (1992), 422–427

    Article  Google Scholar 

  22. Bendt, A.: Wissenstransfer in multinationalen Unternehmen. Gabler, Wiesbaden/Germany (2000)

    Google Scholar 

  23. Burns, T., Stalker, G.M.: The management of innovation. 3rd ed., London (1971)

    Google Scholar 

  24. Trittmann, R., Mellis, W.: Wissenstransfer in der Softwareentwicklung: Eine ökonomische Analyse. In: Oberweis, A., Sneed, H.M. (eds.): Software-Management, Proc. Fachtagung der Gesellschaft für Informatik e.V. (GI), Oktober 1999 in München, B.G. Teubner, Leipzig (1999), 27–44

    Google Scholar 

  25. Högl, M.: Teamarbeit in innovativen Projekten: Einflußgrößen und Wirkungen. Gabler, Wiesbaden/Germany, 1998

    Google Scholar 

  26. Nonaka, I., Takeuchi, H.: The Knowledge-Creating Company. Oxford University Press (1995)

    Google Scholar 

  27. Faraj, S, Sproull, L.: Coordinating Expertise in Software Development Teams. Management Science, 46 (12) (2000), 1554–1568

    Article  Google Scholar 

  28. Trittmann, R., Brössler, P.: Effizienter Wissenstransfer in der Softwareentwicklung: Der sd&m-Ansatz. In: Eppler, M., Sukowski, O. (eds.): Fallstudien zum Wissensmanagement: Lösungen aus der Praxis, Net Academy Press, St. Gallen (2001), 163–188

    Google Scholar 

  29. Decker, B., Althoff, K.-D., Nick, M. amp; Tautz, C.: Integrating Business Process Descriptions and Lessons Learned with an Experience Factory. In: Schnurr, H.-P. et al. (eds.): Professionelles Wissensmanagement-Erfahrungen und Visionen, Shaker, Aachen (2001), 54–58

    Google Scholar 

  30. Tautz, C.: Customizing Software Engineering Experience Management Systems to Organizational Needs. Fraunhofer IRB Verlag, Stuttgart (2000)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2001 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Trittmann, R. (2001). The Organic and the Mechanistic Form of Managing Knowledge in Software Development. In: Althoff, KD., Feldmann, R.L., Müller, W. (eds) Advances in Learning Software Organizations. LSO 2001. Lecture Notes in Computer Science, vol 2176. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44814-4_5

Download citation

  • DOI: https://doi.org/10.1007/3-540-44814-4_5

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-42574-8

  • Online ISBN: 978-3-540-44814-3

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics