Abstract
Knowledge is considered as an enterprise’s invisible assets. Surviving in today’s highly competitive and ever expanding global economy requires efficiently managing corporate knowledge. Increasing requirements for extended enterprises have stimulated the integration of knowledge management (KM) function into ERP systems for knowledge asset management. So far enterprise information systems such as ERP systems are developed and implemented for mainly managing physical assets of an enterprise since 1990s. Due to the fact that both types of assets need to be properly managed, the integration of KM and ERP becomes a strategic initiative for providing competitive advantages to enterprises. This paper discusses how to deploy KM and ERP concurrently in the framework of enterprise information systems, with a discussion of the interaction of KM and ERP systems in systems perspectives.
Chapter PDF
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
References
P. Adler, B. Goldoftas, and D. Levine, Flexibility versus Efficiency? A Case Study of Model Changeovers in the Toyota Production System, Organization Science 10, 43–68 (1999).
C. Ash and J. Burn, A Strategic Framework for the Management of ERP Enabled E-business Change, European Journal of Operational Research, 146, 374–387 (2003).
E. Bendoly, Theory and Support for Process Frameworks of Knowledge Discovery and Data Mining from ERP Systems, Information & Management 40, 639–647 (2003).
G. Bhatt, Knowledge Management in Organizations: Examining the Interaction between Technologies, Techniques, and People, Journal of Knowledge Management 5(1), 68–75 (2001).
N. Bolloju, M. Khalifa, and E. Turban, Integrating Knowledge Management Into Enterprise Environments for the Next Generation Decision Support, Decision Support Systems 33, 163–176 (2002).
R. Chan, Knowledge Management for Implementing ERP in SMEs, SAPPHIRE, (1999), pp. 21–39.
T. Davenport, Mission Critical: Realizing the Promise of Enterprise Systems (Boston, MA: Harvard Business School Press, 2000).
T. Davenport and L. Prusak, Working Knowledge: How Organizations Manage What They Know (Boston, MA: Harvard Business School Press, 1998).
K.K. Konstantinos, M. Konstantinos, and P. Oannis, Knowledge Management in Enterprises: A Research Agenda, edited by D. Karagiannis and U. Reimer, PAKM-LNAI 2569, (2002), pp. 37–48.
G. Gable, J. Scott, and T. Davenport, Cooperative ERP Life-cycle Knowledge Management. Proceedings of the Ninth Australasian Conference on Information Systems, Sydney, Australia, (1998), pp. 227–240.
S. Huin, L. Luong, K. Abhary, Knowledge-based Tool for Planning of Enterprise Resources in ASEAN SMEs, Robotics and Computer Integrated Manufacturing 19, 409–414 (1999).
M. Kennerley and A. Neely, Enterprise Resource Planning: Analyzing the Impact, Integrated Manufacturing Systems 12(2), 103–113 (2001).
H. Klaus, M. Rosemann, and G. Gable, What is ERP? Information Systems Frontiers 2(2), 141–162 (2000).
G. Krogh, K. Ichijo, and I. Nonaka Enabling Knowledge Creation (Oxford University Press, 2000).
H. Li and L. Li, Integrating Systems Concepts into Manufacturing Information Systems, Systems Research and Behavioral Science 17, 135–147 (2000).
Y. Malhotra, Knowledge Management and Business Model Innovation (Idea Group Publishing, 2001).
K. Mertins and R. Jochem, Architectures, Methods and Tools for Enterprise Engineering, International Journal of Production Economics, in press, (2005).
I. Nonaka, A Dynamic Theory of Organizational Knowledge Creation, Organization Science, 5(1), 14–37 (1994).
G. Qiu, H. Li, L. Xu, and W. Zhang, A Knowledge Processing Method for Intelligent Systems Based on Inclusion Degree, Expert Systems 20(4), 187–195 (2003).
S. Regan, J. Harhen, J. Browne, and M. O’Kelly, The Design of A Microcomputer-based Net Change MRP System, Computers in Industry 4, 243–252 (1983).
M. Subramaniam, C. Tan, and W. Welge, Knowledge Management and Data Mining for Marketing, Decision Support Systems 31, 127–137 (2001).
C. Soh, S. Kien, and J. Yap, Cultural Fits and Misfits: Is ERP A Universal Solution? Communications of the ACM 43, 47–51 (2000).
M. Tushman and C. O’Reilly, Winning Through Innovation (Boston, MA: Harvard Business School Press, 1997).
E. Van Stijn, and A. Wensley, Organizational Memory and the Completeness of Process Modeling in ERP Systems: Some Concerns, Methods and Directions for Future Research, Business Process Management Journal 7(3), 181–194 (2001).
L. Xu and L. Li, Complementary Opposition As A Systems Concept, Systems Research 6(2), 91–101 (1989).
S. Xu, L. Xu, and X. Chen, Determining Optimum Edible Films for Kiwifruits Using an Analytical Hierarchy Process, Computers and Operations Research 30(6), 877–886 (2003).
M. Zhang, L. Xu, W. Zhang, and H. Li, A Rough Set Approach to Knowledge Reduction Based on Inclusion Degree and Evidence Reasoning Theory, Expert Systems 20(5), 297–303 (2003).
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2006 International Federation for Information Processing
About this paper
Cite this paper
Guo, S., Wang, C., Luo, X. (2006). A Study on Knowledge Management in Enterprise Information Systems. In: Tjoa, A.M., Xu, L., Chaudhry, S.S. (eds) Research and Practical Issues of Enterprise Information Systems. IFIP International Federation for Information Processing, vol 205. Springer, Boston, MA. https://doi.org/10.1007/0-387-34456-X_63
Download citation
DOI: https://doi.org/10.1007/0-387-34456-X_63
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-387-34345-7
Online ISBN: 978-0-387-34456-0
eBook Packages: Computer ScienceComputer Science (R0)