Build lasting customer relationships through conversation. Messenger allows you to connect with billions of people in a channel they prefer[1] — making business personal and convenient.
Businesses can now connect Instagram messages with existing tools and data to drive business outcomes
Businesses can generate, qualify, and follow up with leads at scale through automated or live chat experiences.
Messenger helps businesses in retail, e-commerce, telcom, and more remove friction along the path to purchase, giving people confidence to move from consideration to action.
Messenger allows customers to communicate with your business without waiting on hold or repeating support issues to multiple agents - the conversation stays in Messenger, an easily accessible channel for questions and re-engagement.
Messenger enables businesses to proactively send notifications to customers that increase engagement and drive faster results.
These are the building blocks of your Messenger experience. Whether you’re looking to generate leads, drive sales, or provide customer service, we have the solutions you need.
Our Partner Directory will help you find a developer partner with experience building Messenger solutions.
Our developer documentation contains information you need to get started with Messenger.