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2020 – today

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2024
[j8]
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Ida Lindgren:
Ironies of automation and their implications for public service automation. Gov. Inf. Q. 41(4): 101974 (2024)
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Ida Lindgren, Daniel Toll, Björn Johansson, Maria Booth, Aya Rizk, Ulf Melin:
Organizational conditions required to implement RPA in local government: Insights from a Swedish case study. DG.O 2024: 434-442
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Matilda Axelsson, Ida Lindgren:
Human Resource Process Automation - Exploring the Effects on Organizational Work Environment. ECIS 2024
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Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit, Sara Hofmann, Øystein Sæbø:
What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics. EGOV 2024: 201-217
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Aya Rizk, Ida Lindgren:
Automated Decision-Making in the Public Sector: A Multidisciplinary Literature Review. EGOV 2024: 237-253
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Johanna Sefyrin, Ida Lindgren, Daniel Toll:
RPA and Robot Imaginaries in Swedish Local Government - Terminator or Colleague of the Month? EGOV 2024: 270-285
[e15]
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Jolien Ubacht, Joep Crompvoets, Csaba Csáki, Lieselot Danneels, Marijn Janssen, Marius Rohde Johannessen, Thomas J. Lampoltshammer, Habin Lee, Ida Lindgren, Sara Hofmann, Peter Parycek, Gabriela Viale Pereira, Gerhard Schwabe, Iryna Susha, Efthimios Tambouris, Anneke Zuiderwijk:
Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects of the International Conference EGOV-CeDEM-ePart 2024, Ghent University and KU Leuven, Ghent/Leuven, Belgium, September 1-5, 2024. CEUR Workshop Proceedings 3737, CEUR-WS.org 2024 [contents]
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Marijn Janssen, Joep Crompvoets, J. Ramón Gil-García, Habin Lee, Ida Lindgren, Anastasija Nikiforova, Gabriela Viale Pereira:
Electronic Government - 23rd IFIP WG 8.5 International Conference, EGOV 2024, Ghent-Leuven, Belgium, September 3-5, 2024, Proceedings. Lecture Notes in Computer Science 14841, Springer 2024, ISBN 978-3-031-70273-0 [contents]
2023
[j7]
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Hendrik Scholta, Ida Lindgren:
Proactivity in digital public services: A conceptual analysis. Gov. Inf. Q. 40(3): 101832 (2023)
[j6]
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Bettina Distel, Ida Lindgren:
A matter of perspective: Conceptualizing the role of citizens in E-government based on value positions. Gov. Inf. Q. 40(4): 101837 (2023)
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Ida Lindgren:
Ironies of Public Service Automation - Bainbridge Revisited. DG.O 2023: 395-404
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Ida Lindgren, Hendrik Scholta:
Untangling the Relationship Between Public Service Automation and No-Stop Government. EGOV 2023: 83-94
[c26]
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Daniel Toll, Maria Booth, Ida Lindgren:
Robot Colleagues in Swedish Municipalities: How RPA Affects the Work Situation of Employees. EGOV 2023: 160-173
[c25]
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Elin Wihlborg, Ida Lindgren, Karin Hedström, Katarina Gidlund:
Institutional Re-design for a Digital Era - Learning from Cases of Automation. ePart 2023: 99-113
[c24]
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Daniel Toll, Maria Booth, Ida Lindgren:
Digitalization and automation for the sake of IT? Insight from automation initiatives in Swedish municipalities. ICEGOV 2023: 86-93
[e13]
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Marijn Janssen, Csaba Csáki, Marius Rohde Johannessen, Robert Krimmer, Thomas J. Lampoltshammer, Ida Lindgren, Euripidis N. Loukis, Ulf Melin, Peter Parycek, Gabriela Viale Pereira, Manuel Pedro Rodríguez Bolívar, Gerhard Schwabe, Efthimios Tambouris, Jolien Ubacht:
Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects. International Conference EGOV-CeDEM-ePart 2022, Hybrid Event, Linköping University, Linköping, Sweden, September 6-8, 2022. CEUR Workshop Proceedings 3399, CEUR-WS.org 2023 [contents]
[e12]
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Ida Lindgren, Csaba Csáki, Evangelos Kalampokis, Marijn Janssen, Gabriela Viale Pereira, Shefali Virkar, Efthimios Tambouris, Anneke Zuiderwijk:
Electronic Government - 22nd IFIP WG 8.5 International Conference, EGOV 2023, Budapest, Hungary, September 5-7, 2023, Proceedings. Lecture Notes in Computer Science 14130, Springer 2023, ISBN 978-3-031-41137-3 [contents]
[e11]
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Demi Getschko, Ida Lindgren, Mete Yildiz, Mário Peixoto, Flávia Barbosa, Cristina Braga:
Proceedings of the 16th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2023, Belo Horizonte, Brazil, September 26-29, 2023. ACM 2023 [contents]
2022
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Christian Østergaard Madsen, Ida Lindgren, Ulf Melin:
The accidental caseworker - How digital self-service influences citizens' administrative burden. Gov. Inf. Q. 39(1): 101653 (2022)
[c23]
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Ida Lindgren, Christian Østergaard Madsen:
Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model. DG.O 2022: 364-371
[c22]
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Ida Lindgren, Björn Johansson, Fredrik Söderström, Daniel Toll:
Why is it Difficult to Implement Robotic Process Automation? - Empirical Cases from Swedish Municipalities. EGOV 2022: 353-368
[c21]
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Ida Heggertveit, Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann:
Administrative Burden in Digital Self-service: An Empirical Study About Citizens in Need of Financial Assistance. ePart 2022: 173-187
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Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit:
Exploring Citizens' Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services. ICEGOV 2022: 416-423
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Marijn Janssen, Csaba Csáki, Ida Lindgren, Euripides N. Loukis, Ulf Melin, Gabriela Viale Pereira, Manuel Pedro Rodríguez Bolívar, Efthimios Tambouris:
Electronic Government - 21st IFIP WG 8.5 International Conference, EGOV 2022, Linköping, Sweden, September 6-8, 2022, Proceedings. Lecture Notes in Computer Science 13391, Springer 2022, ISBN 978-3-031-15085-2 [contents]
[e9]
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Robert Krimmer, Marius Rohde Johannessen, Thomas J. Lampoltshammer, Ida Lindgren, Peter Parycek, Gerhard Schwabe, Jolien Ubacht:
Electronic Participation - 14th IFIP WG 8.5 International Conference, ePart 2022, Linköping, Sweden, September 6-8, 2022, Proceedings. Lecture Notes in Computer Science 13392, Springer 2022, ISBN 978-3-031-23212-1 [contents]
2021
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Ida Lindgren, Ulf Melin, Øystein Sæbø:
What is E-Government? Introducing a Work System Framework for Understanding E-Government. Commun. Assoc. Inf. Syst. 48: 43 (2021)
[c19]
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Ida Lindgren, Daniel Toll, Ulf Melin:
Automation as a Driver of Digital Transformation in Local Government: Exploring Stakeholder Views on an Automation Initiative in a Swedish Municipality. DG.O 2021: 463-472
[c18]
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Sara Hofmann, Christian Østergaard Madsen, Ida Lindgren, Guri Verne:
A Citizen-Centered Analysis of What Public Services are Suitable for Digital Communication Channels. EGOV-CeDEM-ePart-* 2021: 75-82
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Daniel Toll, Ida Lindgren, Ulf Melin:
Process Automation as Enabler of Prioritized Values in Local Government - A Stakeholder Analysis. EGOV 2021: 288-300
[e8]
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Shefali Virkar, Marijn Janssen, Ida Lindgren, Ulf Melin, Francesco Mureddu, Peter Parycek, Efthimios Tambouris, Gerhard Schwabe, Hans Jochen Scholl:
Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2020 co-located with the IFIP WG 8.5 International Conference EGOV-CeDEM-ePart 2020, Linköping University, Sweden (Online), 31 August-2 September 2020. CEUR Workshop Proceedings 2797, CEUR-WS.org 2021 [contents]
[e7]
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Shefali Virkar, Noella Edelmann, Marijn Janssen, Thomas J. Lampoltshammer, Ida Lindgren, Laura Alcaide-Muñoz, Peter Parycek, Gabriela Viale Pereira, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Gerhard Schwabe, Efthimios Tambouris:
Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects of the International Conference EGOV-CeDEM-ePart 2021, University of Granada, Spain (Hybrid) 7 - 9 September 2021. CEUR Workshop Proceedings 3049, CEUR-WS.org 2021 [contents]
[e6]
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Hans Jochen Scholl, J. Ramón Gil-García, Marijn Janssen, Evangelos Kalampokis, Ida Lindgren, Manuel Pedro Rodríguez Bolívar:
Electronic Government - 20th IFIP WG 8.5 International Conference, EGOV 2021, Granada, Spain, September 7-9, 2021, Proceedings. Lecture Notes in Computer Science 12850, Springer 2021, ISBN 978-3-030-84788-3 [contents]
2020
[c16]
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Björn Johansson, Sandra Engberg, Ida Lindgren, Therese Sördal:
Impacts of RPA on employees' skill variety. AMCIS 2020
[c15]
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Ida Lindgren:
Exploring the Use of Robotic Process Automation in Local Government. EGOV-CeDEM-ePart-* 2020: 249-258
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Gabriela Viale Pereira, Marijn Janssen, Habin Lee, Ida Lindgren, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Anneke Zuiderwijk:
Electronic Government - 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 - September 2, 2020, Proceedings. Lecture Notes in Computer Science 12219, Springer 2020, ISBN 978-3-030-57598-4 [contents]

2010 – 2019

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2019
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Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann, Ulf Melin:
Close encounters of the digital kind: A research agenda for the digitalization of public services. Gov. Inf. Q. 36(3): 427-436 (2019)
[c14]
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Anthony Simonofski, Ulf Melin, Ida Lindgren, Benoît Vanderose, Monique Snoeck:
Towards a Decision Support Guide for User Participation in Public e-Service Development. AMCIS 2019
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Daniel Toll, Ida Lindgren, Ulf Melin, Christian Østergaard Madsen:
Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks. EGOV 2019: 301-310
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Bettina Distel, Ida Lindgren:
Who Are the Users of Digital Public Services? - A Critical Reflection on Differences in the Treatment of Citizens as 'Users' in e-government Research. ePart 2019: 117-129
[c11]
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Hendrik Scholta, Ida Lindgren:
The Long and Winding Road of Digital Public Services - One Next Step: Proactivity. ICIS 2019
[c10]
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Hendrik Scholta, Ida Lindgren:
The Long and Winding Road of Digital Public Services - One Next Step: Proactivity. ICIS 2019
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Ida Lindgren, Marijn Janssen, Habin Lee, Andrea Polini, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Efthimios Tambouris:
Electronic Government - 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019, Proceedings. Lecture Notes in Computer Science 11685, Springer 2019, ISBN 978-3-030-27324-8 [contents]
2018
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Ida Lindgren, Anne Fleur van Veenstra:
Digital government transformation: a case illustrating public e-service development as part of public sector transformation. DG.O 2018: 38:1-38:6
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Fredrik Söderström, Ulf Melin, Ida Lindgren, Zara Galzie:
Coordinating Public E-services - Investigating Mechanisms and Practices in a Government Agency. EGOV 2018: 85-97
2017
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Ulf Melin, Ida Lindgren:
Open Government Data in an e-service Context - Managerial and Conceptual Challenges. AMCIS 2017
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Jesper Holgersson, Ida Lindgren, Ulf Melin, Karin Axelsson:
Not Another New Wine in the same Old bottles - Motivators and Innovation in Local Government E-Service Development. ECIS 2017: 45
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Ida Lindgren, Ulf Melin:
Time to Refuel the Conceptual Discussion on Public e-Services - Revisiting How e-Services Are Manifested in Practice. EGOV 2017: 92-101
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Marijn Janssen, Karin Axelsson, Olivier Glassey, Bram Klievink, Robert Krimmer, Ida Lindgren, Peter Parycek, Hans Jochen Scholl, Dmitrii Trutnev:
Electronic Government - 16th IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings. Lecture Notes in Computer Science 10428, Springer 2017, ISBN 978-3-319-64676-3 [contents]
2016
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Hans Jochen Scholl, Olivier Glassey, Marijn Janssen, Bram Klievink, Ida Lindgren, Peter Parycek, Efthimios Tambouris, Maria A. Wimmer, Tomasz Janowski, Delfina Sá Soares:
Electronic Government - 15th IFIP WG 8.5 International Conference, EGOV 2016, Guimarães, Portugal, September 5-8, 2016, Proceedings. Lecture Notes in Computer Science 9820, Springer 2016, ISBN 978-3-319-44420-8 [contents]
2015
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Siri Wassrin, Ida Lindgren, Ulf Melin:
Open Innovation Contests for Improving Healthcare - An Explorative Case Study Focusing on Challenges in a Testbed Initiative. EGOV 2015: 91-104
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Efthimios Tambouris, Marijn Janssen, Hans Jochen Scholl, Maria A. Wimmer, Konstantinos A. Tarabanis, Mila Gascó, Bram Klievink, Ida Lindgren, Peter Parycek:
Electronic Government - 14th IFIP WG 8.5 International Conference, EGOV 2015, Thessaloniki, Greece, August 30 - September 2, 2015, Proceedings. Lecture Notes in Computer Science 9248, Springer 2015, ISBN 978-3-319-22478-7 [contents]
2013
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Karin Axelsson, Ulf Melin, Ida Lindgren:
Public e-services for agency efficiency and citizen benefit - Findings from a stakeholder centered analysis. Gov. Inf. Q. 30(1): 10-22 (2013)
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Ida Lindgren, Gabriella Jansson:
Electronic services in the public sector: A conceptual framework. Gov. Inf. Q. 30(2): 163-172 (2013)
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Karin Axelsson, Ulf Melin, Ida Lindgren:
Stakeholder Salience Changes in an e-Government Implementation Project. EGOV 2013: 237-249
2010
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Kip Smith, Ida Lindgren:
Predicting group faultlines in multinational crisis response teams. ISCRAM 2010

2000 – 2009

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2009
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Karin Axelsson, Ulf Melin, Ida Lindgren:
Developing public e-services for several stakeholders - A multifaceted view of the needs for an e-service. ECIS 2009: 653-664

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