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"Sustainable postal service design: integrating quality function deployment ..."
Vadivel Sengazani Murugesan et al. (2020)
- Vadivel Sengazani Murugesan, A. H. Sequeira, Sunil Kumar Jauhar, Vimal Kumar:
Sustainable postal service design: integrating quality function deployment from the customers perspective. Int. J. Syst. Assur. Eng. Manag. 11(2): 494-505 (2020)
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