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"Online service qualities in the multistage process and patients' ..."

Hong Wu et al. (2020)

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DOI: 10.1016/J.IM.2019.103230

access: closed

type: Journal Article

metadata version: 2024-05-07

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Hong Wu, Zhaohua Deng, Bin Wang, Tailai Wu:
Online service qualities in the multistage process and patients' compliments: A transaction cycle perspective. Inf. Manag. 57(5): 103230 (2020)

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