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"Resistance to change in BPM implementation."

Veridiana Rotondaro Pereira, Antonio Cesar Amaru Maximiano, Diógenes de Souza Bido (2019)

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DOI: 10.1108/BPMJ-07-2018-0184

access: closed

type: Journal Article

metadata version: 2020-10-26

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Veridiana Rotondaro Pereira, Antonio Cesar Amaru Maximiano, Diógenes de Souza Bido:
Resistance to change in BPM implementation. Bus. Process. Manag. J. 25(7): 1564-1586 (2019)

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