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"The automation of helpdesks."

Lynne M. Coventry, T. B. Kane (1993)

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DOI: 10.1145/169891.169991

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  dblp key:
  - conf/iui/CoventryK93
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Lynne M. Coventry, T. B. Kane:
The automation of helpdesks. IUI 1993: 219-222

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