More Web Proxy on the site http://driver.im/

default search action

combined dblp search
author search
venue search
publication search

ask others

"EFQ_TIL: Relationship Model Between ITIL and EFQM to Assure Service ..."

Juan José Sánchez Peña, Eugenio Fernández Vicente (2011)

> Home

Details and statistics

DOI: 10.1007/978-1-4614-4951-5_23

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-26

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/isdevel/PenaV11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/isdevel/PenaV11
Juan José Sánchez Peña, Eugenio Fernández Vicente:
EFQ_TIL: Relationship Model Between ITIL and EFQM to Assure Service Quality in IT Processes. ISD 2011: 279-291

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.