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"Chatbot Introduction and Operation in Enterprises - A Design Science ..."
Raphael Meyer von Wolff, Sebastian Hobert, Matthias Schumann (2022)
- Raphael Meyer von Wolff, Sebastian Hobert, Matthias Schumann:
Chatbot Introduction and Operation in Enterprises - A Design Science Research-based Structured Procedure Model for Chatbot Projects. HICSS 2022: 1-10
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