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"A process-driven tool to support online dispute resolution."
Lori A. Clarke et al. (2006)
- Lori A. Clarke, Alan Gaitenby, Daniel Gyllstrom, Ethan Katsh, Matthew Marzilli, Leon J. Osterweil, Norman K. Sondheimer, Leah Wing, Alexander E. Wise, Daniel Rainey:
A process-driven tool to support online dispute resolution. DG.O 2006: 356-357
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