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"BPM Governance: An Exploratory Study in Public Organizations."
André Felipe Lemos Santana et al. (2011)
- André Felipe Lemos Santana, Carina Frota Alves, Hígor Ricardo Monteiro Santos, Adelnei de Lima Cavalcanti Felix:
BPM Governance: An Exploratory Study in Public Organizations. BMMDS/EMMSAD 2011: 46-60
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