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"Virtual reference: Evolution, evaluation, optimizing the link between ..."
Ruth E. Fenske et al. (2002)
- Ruth E. Fenske, Penny O'Connor, Steve Coffman, Charles R. McClure, Bernie Sloan:
Virtual reference: Evolution, evaluation, optimizing the link between providers and users. Sponsored by SIG STI, SIG ED, SIG MGT. ASIST 2002: 505-507
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