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Handbook on Business Process Management, Vol. 2, 2015
- Jan vom Brocke, Michael Rosemann:
Handbook on Business Process Management 2, Strategic Alignment, Governance, People and Culture, 2nd Ed. International Handbooks on Information Systems, Springer 2015, ISBN 978-3-642-45102-7 - Jerry N. Luftman:
Strategic Alignment Maturity. 5-43 - Roger T. Burlton:
Delivering Business Strategy Through Process Management. 45-78 - Mathias Kirchmer:
Management of Process Excellence. 79-99 - Jan vom Brocke, Christian Sonnenberg:
Value-Orientation in Business Process Management. 101-132 - Markus Brenner, André Coners, Benjamin Matthies:
Process Capital as Strategic Success Factor. 133-152 - Constantin Houy, Peter Fettke, Peter Loos:
Business Process Frameworks. 153-175 - Chris Aitken, Christine Stephenson, Ryan Brinkworth:
A Framework for Classifying and Modeling Organizational Behavior. 177-202 - Tobias Bucher, David Raber, Robert Winter:
A Taxonomy of Business Process Management Approaches. 203-225 - Michael Leyer, Diana Heckl, Jürgen Moormann:
Process Performance Measurement. 227-241 - Michael zur Muehlen
, Robert Shapiro:
Business Process Analytics. 243-263 - Shazia Wasim Sadiq
Managing Regulatory Compliance in Business Processes. 265-288 - Wasana Bandara
Prioritizing Process Improvement: An Example from the Australian Financial Services Sector. 289-307 - M. Lynne Markus, Dax D. Jacobson:
The Governance of Business Processes. 311-332 - Andrew Spanyi:
The Governance of Business Process Management. 333-349 - August-Wilhelm Scheer, Michael Hoffmann:
The Process of Business Process Management. 351-380 - Michael Rosemann:
The Service Portfolio of a BPM Center of Excellence. 381-398 - Leandro Jesus, André Macieira, Daniel Karrer, Heitor Mansur Caulliraux:
BPM Center of Excellence: The Case of a Brazilian Company. 399-420 - Roger Tregear:
Business Process Standardization. 421-441 - Jyoti M. Bhat, Jude Fernandez, Manish Kumar, Sukriti Goel:
Business Process Outsourcing: Learning from Cases of a Global Offshore Outsourcing Provider. 443-470 - Stefan Novotny, Nicholas Rohmann:
Toward a Global Process Management System: The ThyssenKrupp Presta Case. 471-483 - Peter Fettke, Jörg Zwicker, Peter Loos:
Business Process Maturity in Public Administrations. 485-512 - Alexandra Kokkonen, Wasana Bandara
Expertise in Business Process Management. 517-546 - Yvonne Lederer Antonucci:
Business Process Management Curriculum. 547-572 - Keith Harrison-Broninski:
Dealing with Human-Driven Processes. 573-599 - Albert Fleischmann, Werner Schmidt
Subject-Oriented Business Process Management. 601-621 - Dimitris Karagiannis, Robert Woitsch
Knowledge Engineering in Business Process Management. 623-648 - Theresa Schmiedel
Culture in Business Process Management: How Cultural Values Determine BPM Success. 649-663 - Ulrike Baumöl:
Cultural Change in Process Management. 665-692 - Jan vom Brocke, Martin Petry, Theresa Schmiedel
How Organizational Culture Facilitates a Global BPM Project: The Case of Hilti. 693-713 - Stefan Seidel
Creativity-Aware Business Process Management: What We Can Learn from Film and Visual Effects Production. 715-739 - Tonia de Bruin, Gaby Doebeli:
An Organizational Approach to BPM: The Experience of an Australian Transport Provider. 741-759 - Hugh Peterken, Wasana Bandara
Business Process Management in International Humanitarian Aid. 761-786
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