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9th SIGDOC 1991: Chicago, Illinois, USA
- R. John Brockmann, Barbara Mirel:
Proceedings of the 9th Annual International Conference on Systems Documentation, SIGDOC 1991, Chicago, Illinois, USA, 1991. ACM 1991, ISBN 0-89791-452-X - John R. Talburt, W. Steve Anderson:
Teaching user documentation by modular decomposition: SIGDOC'91 workshop. 1-2 - Susan Feinberg:
Helping the user retrieve data from a CD-ROM. 3-4 - Eva M. Thury
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An experiment in teaching online searching to college students. 5-11 - Kevin M. Cunningham:
OLH: an on-line help facility for managing multiple document types in their native formats in a distributed environment. 12-20 - Susan D. Goodall:
Online help in the real world. 21-29 - Scott R. Tilley, Hausi A. Müller
INFO: a simple document annotation facility. 30-36 - Nancy Hoft:
Preparing for the inevitable: localizing computer documentation. 37-43 - Ivan Maffezzini, Sylvie Dumas, Bernard Weber:
SUPER: documentation and training. 44-48 - Douglas R. Wieringa, David K. Farkas:
Procedure writing across domains: nuclear power plant procedures and computer documentation. 49-58 - Florence M. Fillion, Craig D. B. Boyle:
Important issues in hypertext documentation usability. 59-66 - Vicki Coleman:
Hardcopy to hypertext: putting a technical manual online. 67-72 - M. Carl Drott:
A system for classification and control of information in the computer aided cooperative work place. 73-77 - Chris Hallgren:
The hidden path: indexing in information management. 78-82 - Neal W. Johnston:
Documenting a scientific visualization tool. 83-87 - Jennie Dautermann:
The challenge of translating user data into workable documents. 89-94 - Elmaoun M. Babiker, Hiroko Fujihara, Craig D. B. Boyle:
A metric for hypertext usability. 95-104 - R. John Brockmann:
A homunculus in the computer? 105 - Patricia Sullivan:
Multiple methods and the usability of interface prototypes: the complementarity of laboratory observation and focus groups. 106-112 - Phyllis S. Galt, Susan B. Jones:
TechWriters: the next generation. 113-118 - Ronald S. Iseri:
Documentation: dispersed? or centralized? 119-124 - Carol Tyler:
Reader opinion cards as a measure of customer satisfaction. 126-134 - Marion Hansen:
Ten steps to usability testing. 135-139 - Roger D. Theodos:
Text in context: writing online documentation for the workplace. 140-148 - Kent Sullivan:
Using task analysis in documentation field research. 149-153 - Barbara Mirel:
Comparing MIS and user views about task needs. 154-157 - Connie Brown:
Case study on phone survey for customer satisfaction. 159-167
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