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Make calls from anywhere with Dialer

Enable your service teams to make calls, generate AI-driven call summaries, and monitor agent performance through insightful call analytics.

By clicking "Get a Demo" you agree to Bird's

Phone call interface showing an active call with options to mute, hold, transfer, and record, integrated with Salesforce.
Make calls from anywhere with Dialer

Enable your service teams to make calls, generate AI-driven call summaries, and monitor agent performance through insightful call analytics.

By clicking "Get a Demo" you agree to Bird's

Phone call interface showing an active call with options to mute, hold, transfer, and record, integrated with Salesforce.
Make calls from anywhere with Dialer

Enable your service teams to make calls, generate AI-driven call summaries, and monitor agent performance through insightful call analytics.

By clicking "Get a Demo" you agree to Bird's

Phone call interface showing an active call with options to mute, hold, transfer, and record, integrated with Salesforce.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Explore More

Automated product recommendation message showcasing a skincare product, sent via multiple communication channels including WhatsApp and email.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Explore More

Automated product recommendation message showcasing a skincare product, sent via multiple communication channels including WhatsApp and email.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Explore More

Automated product recommendation message showcasing a skincare product, sent via multiple communication channels including WhatsApp and email.

CRM integration

Access customer data during calls

Integrate seamlessly with Bird's CRM to access customer profiles instantly. View interaction history and update records in real-time for accurate information during calls.

UI showcasing a customer profile with contact details, order history, and an active support call interface.

CRM integration

Access customer data during calls

Integrate seamlessly with Bird's CRM to access customer profiles instantly. View interaction history and update records in real-time for accurate information during calls.

UI showcasing a customer profile with contact details, order history, and an active support call interface.

CRM integration

Access customer data during calls

Integrate seamlessly with Bird's CRM to access customer profiles instantly. View interaction history and update records in real-time for accurate information during calls.

UI showcasing a customer profile with contact details, order history, and an active support call interface.
UI of a contact list interface displaying teammates with their availability status, call buttons next to their names, and search functionality for contacts.

Intelligent Call Routing

Connect customers to the right agent

Route calls based on agent skills, availability, and customer history. Reduce wait times and improve first-call resolution by ensuring customers reach the most qualified agent.

Integrations

Connect customers to the right agent

Route calls based on agent skills, availability, and customer history. Reduce wait times and improve first-call resolution by ensuring customers reach the most qualified agent.

Integrations

Connect customers to the right agent

Route calls based on agent skills, availability, and customer history. Reduce wait times and improve first-call resolution by ensuring customers reach the most qualified agent.

Increase agent talk time

Utilize predictive and power dialing to enhance agent efficiency. Automatically connect agents to live calls, minimizing downtime and boosting productivity between conversations.

Call interface showing an ongoing call with Jane Doe, along with options to mute, hold, or end the call, and an incoming

Increase agent talk time

Utilize predictive and power dialing to enhance agent efficiency. Automatically connect agents to live calls, minimizing downtime and boosting productivity between conversations.

Call interface showing an ongoing call with Jane Doe, along with options to mute, hold, or end the call, and an incoming

Increase agent talk time

Utilize predictive and power dialing to enhance agent efficiency. Automatically connect agents to live calls, minimizing downtime and boosting productivity between conversations.

Call interface showing an ongoing call with Jane Doe, along with options to mute, hold, or end the call, and an incoming

Call scripting

Guide agents through conversations

Create dynamic call scripts tailored to call types and customer segments. Ensure agents deliver consistent messaging while maintaining compliance across all interactions.

Call interface showing an ongoing call with Jane Doe, with added notes indicating a confirmed facial appointment for January 12th at 1 PM in NYC.

Call scripting

Guide agents through conversations

Create dynamic call scripts tailored to call types and customer segments. Ensure agents deliver consistent messaging while maintaining compliance across all interactions.

Call interface showing an ongoing call with Jane Doe, with added notes indicating a confirmed facial appointment for January 12th at 1 PM in NYC.

Call scripting

Guide agents through conversations

Create dynamic call scripts tailored to call types and customer segments. Ensure agents deliver consistent messaging while maintaining compliance across all interactions.

Call interface showing an ongoing call with Jane Doe, with added notes indicating a confirmed facial appointment for January 12th at 1 PM in NYC.
Call log interface showing details of a call with Lyle Kauffman, including a recording, transcription, and related tags like “Opportunity Won.”

Call Recording and Monitoring

Enhance quality assurance

Record calls for training and quality assurance. Allow supervisors to listen in for real-time guidance and use recordings to identify best practices and improvement areas.

Integrations

Enhance quality assurance

Record calls for training and quality assurance. Allow supervisors to listen in for real-time guidance and use recordings to identify best practices and improvement areas.

Integrations

Enhance quality assurance

Record calls for training and quality assurance. Allow supervisors to listen in for real-time guidance and use recordings to identify best practices and improvement areas.

Analytics

Track and optimize calling campaigns

Monitor key metrics like call volume and conversion rates. Generate reports on agent performance and campaign effectiveness to refine your outbound strategies continually.

Interface showing call session with Jane Doe and a bar chart comparing inbound (199) and outbound (201) calls for performance tracking.

Analytics

Track and optimize calling campaigns

Monitor key metrics like call volume and conversion rates. Generate reports on agent performance and campaign effectiveness to refine your outbound strategies continually.

Interface showing call session with Jane Doe and a bar chart comparing inbound (199) and outbound (201) calls for performance tracking.

Analytics

Track and optimize calling campaigns

Monitor key metrics like call volume and conversion rates. Generate reports on agent performance and campaign effectiveness to refine your outbound strategies continually.

Interface showing call session with Jane Doe and a bar chart comparing inbound (199) and outbound (201) calls for performance tracking.
Compliance logos for CCPA, GDPR, and ISO, demonstrating Bird’s commitment to data privacy and security.

Compliance Management

Ensure regulatory compliance

Meet TCPA regulations with built-in compliance tools. Automatically manage do-not-call lists and maintain detailed call logs for auditing and reporting purposes.

Integrations

Ensure regulatory compliance

Meet TCPA regulations with built-in compliance tools. Automatically manage do-not-call lists and maintain detailed call logs for auditing and reporting purposes.

Integrations

Ensure regulatory compliance

Meet TCPA regulations with built-in compliance tools. Automatically manage do-not-call lists and maintain detailed call logs for auditing and reporting purposes.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

FAQs

Any questions left unanswered?
What is Bird's dialer, and how does it benefit my service team?

Bird's dialer allows your service team to make calls directly from the platform, generating AI-driven call summaries and tracking agent performance with detailed analytics. It helps improve call efficiency, ensuring agents stay productive.

How does Bird's dialer integrate with my CRM?
How does call routing work in Bird's dialer?
an Bird's dialer help improve agent efficiency?
How can I monitor and improve the quality of calls?
Can I track the performance of my calling campaigns?
How does Bird ensure compliance with call regulations?

FAQs

Any questions left unanswered?
What is Bird's dialer, and how does it benefit my service team?

Bird's dialer allows your service team to make calls directly from the platform, generating AI-driven call summaries and tracking agent performance with detailed analytics. It helps improve call efficiency, ensuring agents stay productive.

How does Bird's dialer integrate with my CRM?
How does call routing work in Bird's dialer?
an Bird's dialer help improve agent efficiency?
How can I monitor and improve the quality of calls?
Can I track the performance of my calling campaigns?
How does Bird ensure compliance with call regulations?

FAQs

Any questions left unanswered?
What is Bird's dialer, and how does it benefit my service team?

Bird's dialer allows your service team to make calls directly from the platform, generating AI-driven call summaries and tracking agent performance with detailed analytics. It helps improve call efficiency, ensuring agents stay productive.

How does Bird's dialer integrate with my CRM?
How does call routing work in Bird's dialer?
an Bird's dialer help improve agent efficiency?
How can I monitor and improve the quality of calls?
Can I track the performance of my calling campaigns?
How does Bird ensure compliance with call regulations?
The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's